Samsung apologizes after accidentally sending a bizarre “1” message to thousands of users
- Samsung smartphone users were awakened by the bizarre “double 1” message
- The random report was sent early Thursday by Samsung’s Find my mobile
- Some users who have never signed up for the service are concerned about an infringement
- Samsung went to social media to apologize for the unintended report
Samsung has had to apologize to its British smartphone users after unexpectedly receiving a random notification at night.
The report, which simply said ‘1’ twice and was sent by Samsung’s Find My Mobile service, drained a whopping 20 percent of users’ batteries.
Samsung smartphone users have suggested that the notification may be due to a vulnerability because they have never signed up for the service.
After being asked for a statement on social media, Samsung went to Twitter to apologize for the unintended report.
The meaningless mention of Samsung service Find My Mobile appeared as two 1s
Some Twitter and Reddit users were worried about the report, which they thought was evidence of a hack
“This message has been confirmed as a message that was inadvertently sent during internal testing and there is no effect on your device,” the company said.
“Samsung apologizes for any inconvenience to our customers and will strive to prevent similar cases in the future.”
Irritated users had taken Twitter to complain about the report and asked why the battery was empty.
“I would be very grateful for an explanation,” said Twitter user @MissCarrieW.
“I was really shocked this morning because I was deeply asleep when the report (and supposed test) took place.”
WHAT DOES MY MOBILE FIND?
Find My Mobile is a service from Samsung that helps their mobile customers find their device.
It shows a pin-drop on a map that indicates where their phone or tablet is located.
Find My Mobile can even be used to unlock user phones if they forget their PIN code or password.
To use this service, Samsung phone users must be signed in to your Samsung account on their device.
“That Samsung finds ‘my mobile’ message that everyone has just received can easily come from an episode of Black Mirror,” another Twitter user said, @ The_L3mming_.
“The fact that the app has taken more than 10 percent of my battery doesn’t feel very comfortable either. Certainly security breach. ”
“The app” find my mobile “consumed 7 percent of my battery when this happened,” said @maofbepis.
“Some report up to 20 percent. Do you want to explain this drastic battery use? “
Users who clicked on the message discovered that nothing else happened than a significant loss of battery power.
a Reddit user said they received the Find My Mobile notification, although they had never signed up for the service, asking if they should be worried about a possible breach.
Some owners of a Samsung phone were still unhappy after the apology, with many complaining about the unwanted distraction of a good night’s sleep.
Rob Baillie, mobile communication expert at Compare My Mobile, said: “Although it has now become clear that the” Find my mobile “message from Samsung was nothing to worry about, it certainly caused a lot of concern to the owners .
“That is understandable, considering that it was sent at a time when trust in technology companies for privacy is always low.
“Samsung confirmed too late that the message was being sent unintentionally during testing, but users around the world are still certain that they are worried that this will happen, and security questions will arise.”
Samsung has yet to respond to MailOnline’s request to comment.