Roxy Jacenko has shared an emotional video on her Instagram page, insisting she will personally refund the 7,000 people who signed up for her training camp.
The public relations expert informed those who enrolled in her online business course: Brand Boot Campthat they will be reimbursed because she has “lost control” of the company.
The promotion included several prizes, including a luxury home.
A $10 million waterfront mansion in Cronulla, Sydney, was potentially up for grabs for people who signed up for Brand bootcamp.
Punters who paid for the course, which starts at $29, would be entered into a drawing to win the house as well as other luxury prizes, including a Birkin bag and a Rolex watch.
Roxy Jacenko (pictured) has shared an emotional video on her Instagram page, insisting she will personally refund the 7,000 people who signed up for her training camp.
But on Friday, Jacenko informed her online followers that she would refund the fee to anyone who entered and would pay the refunds from her own bank account.
‘As many of you will know, I launched a promotion on March 8 of this year. “That promotion, Roxy’s Boot Camp, came about when someone I don’t know direct messaged me on Instagram and had a great idea,” she began.
‘And that idea was for me to teach my courses and associate a commercial promotion with those courses… Basically, we formed a partnership between me and two people I don’t know. I punctured it.
Roxy went on to describe the vast media campaign she took part in to promote the company, before feeling “uncomfortable” three days into the process and suggesting at that stage that refunds should be issued.
The PR queen says she was willing to shell out $150,000 of her own money to make those refunds to clients, but the suggestion was “rejected” by her business partners.
The public relations expert informed those who signed up for her online business course, Brand Bootcamp, that they will be refunded as she has “lost control” of the company.
“So the promotion continued and I continued with my ‘let’s do it’ mentality. We’re going to make three people’s lives different by winning three fantastic prizes over the last two months,” he continued.
Roxy said the process left her so “stressed and distraught” that her weight dropped to 100 pounds and she “fainted twice.”
After what she calls “repeated negotiations” with her business partners, Roxy says she “cannot protect the $250,000” offered for “the first prize” and has been “holding hostage” a Rolex and a Birkin that were also part of the prize pool, as she does not “have access to the company’s bank account.”
And she continued: ‘I have left the position of director. Now I’m just a shareholder. My hands are tied. I am exhausted. I feel intimidated. I feel distressed and ashamed.
‘Now I can’t do any more… Unfortunately, my name is in all of this, but what I want you to know is that I did the best I could.
“I can’t be in a position where I’m 100 pounds and I certainly can’t be in a position where, walking to the door to answer the intercom, I pass out.”
The promotion included several prizes, including a luxury home. A $10 million waterfront home (pictured) in Sydney’s Cronulla was potentially up for grabs for people who signed up to Brand Bootcamp
Roxy concluded: ‘I value each and every one of you… And I want you to know that I did everything humanly possible to ensure that those three awards were there and available to be given to each of you.’
She returned to Instagram on Saturday for a second video in which the businesswoman offered to refund everyone who had purchased the course.
“I wanted to do an update for each and every one of you who purchased a pack since the launch of the Roxy’s Boot Camp promotion on March 8, 2024 until today, May 11, 2024,” he said.
“After much thought, I made a decision and that decision is that I will personally refund each and every one of the more than 7000 customers who purchased a package at the Roxy training camp, keeping my head up, standing firm and It is very It is important to ensure that each and every one who has purchased a package receives a refund,’ Roxy continued.
‘I want to sleep at night and I want to know that I did the right thing, no matter what dispute there is within a company. The general public should not be a victim of that. Full refunds from me personally will begin to be made starting Monday.
‘Please be patient, it will take some time as my office team and I will need to collect each and every bit of your data.
Roxy said she was left so “stressed and distraught” by the process that her weight dropped to 49 kilos and she “fainted twice.”
“There are more than 7,000 of you, the refunds will be made by me, Roxy, personally because I do not have access to the bank account of Roxy’s Boot Camp of which I am not a director.”
Roxy continued: ‘I feel relieved. I feel that it is honorable and I feel that it is ethically the right thing to do. They cornered me. My name is everywhere. I can earn this money again. I am an entrepreneur. It’s in my blood.
“So, each and every one of you who purchased from March 8, when it was released, until today, you will receive a full refund and that will come from my bank account because you know that you have supported me from day one, you have supported me . 9You can make money again, but you deserve to get what you deserve.’
The public relations professional has faced competitive scrutiny from the beginning, after Crikey He stated that the chances of winning the house were “minuscule.”
The publication reports that under the terms and conditions, the winner would have to “select both winning envelopes from 250 available options in order to win the house.”
The PR professional has faced scrutiny of the competition from the start, after Crikey claimed the chances of winning the house were “miniscule”.
Roxy told Daily Mail Australia in a statement that she felt the competition presented a good deal for entrants.
‘How often can you pay $29, get an online course worth $299, and play for a chance to win a $10 million property, and if you don’t win, you can walk away with $250,000 in cash, no questions asked?’ she said.
‘$250,000 is a 20 percent down payment to invest in a property, if you wish. “I ordered a chicken salad the other day when I was in Sydney, it was $32 and it gave me indigestion and not much else,” he continued.
“$29 to access an online course, a house or $250,000 in cash, a Rolex watch or a Hermes bag seem much more appealing.”
Regarding the chances of winning, Jacenko explained: ‘The odds of winning the prize game are 1 in 31,125. If we look at the odds of winning the Powerball in Australia: 1 in 134,490,400’.
The first prize in the contest was a three-story, four-bedroom, five-bathroom Mediterranean-style mansion, reportedly valued at $10 million.
According to the terms and conditions, the winner would have to “select both winning envelopes from 250 available options to win the house.”
Roxy told Daily Mail Australia in a statement that she felt the competition presented a good deal for entrants. ‘How often can you pay $29, get an online course worth $299, and play for a chance to win a $10 million property, and if you don’t win, you can walk away with $250,000 in cash, no questions asked?’ she said
“Australia has never seen a gift of this magnitude,” Jacenko had previously said.
“It’s my turn to change one lucky Australian’s life and turn him into a multi-millionaire, basically overnight.”
Some confusion has also arisen over who owns the house, as previous reports claim that Roxy purchased it in 2020 for $3.36 million.
However the Daily Telegraph reported that the property is in fact owned by two Bankstown-based businessmen.
‘The property is owned by my business partners at Roxy’s Brand Bootcamp. A title search will show that,” Jacenko told Daily Mail Australia on Sunday.
Called Zephyr, the house went up for auction in December last year with hopes of fetching $10 million.
The property, which featured in the television series Australia’s Best House, reportedly failed to sell and was taken off the market, before it appeared in the Roxy giveaway.
The first prize in the contest was a three-story, four-bedroom, five-bathroom Mediterranean-style mansion, reportedly valued at $10 million.