Recruiter reveals how Centrelink can FINALLY fix the system
A recruiter bombarded with fake resumes by social cheats says Centrelink could fix its ‘broken system’ by letting agents check which jobs people apply for.
Graham Wynn, boss of Australian and New Zealand company Superior People Recruitment, previously revealed to Daily Mail Australia how he receives thousands of fake job applications from people trying to keep their benefits.
Under the current Centrelink system, job applicants are required to apply for 20 jobs a month to keep their benefits – something that has led to employers are bombarded with often ridiculous resumes.
Mr. Wynn says that the broken system can only be repaired if the applications are properly checked and not just automatically added to the monthly totals.
He believes that an agent should be notified when someone he is in charge of applies for a job. This, he says, would allow the agent to decide if the job is right for the applicant’s level of experience.
Graham Wynn says the broken Centrelink system can only be repaired if the applications are properly checked and not just automatically added to the monthly totals
People queue outside a Centrelink office in Southport on the Gold Coast. According to the Centrelink system, applicants must apply for 20 jobs per month to keep their benefits
“We’re thinking back to the days before technology,” Mr. Wynn told Sunrise. ‘You used to sit around the table with the people from your Job Network and they talked to you and advised which jobs you should go for.
‘I think what we should do’ [now] with the automation system, every person registered with Centrelink has an active job provider. So what needs to happen is that when they apply for a job, their Job Active provider should be notified automatically, this is the job they applied for.
‘That way they can help them and say ‘that doesn’t fit, you don’t have the experience for that job’ and they can work directly with them. At the moment that is not happening and we have had people apply for 20 different vacancies, but none of them fit them.’
Some previous examples of fake CVs obtained by Daily Mail Australia include a job seeker who admitted to running his own business but confessed ‘I need to be on Centrelink’. Another resume went into detail about an applicant’s medical history, including a recent hernia.
From July 1, Labour’s new Points Based Activation System (PBAS) will be introduced to replace the current structure. It will not force people to apply for 20 different positions, and instead, Job Seeker recipients will receive payments if they accumulate 100 points per month.
But Mr Wynn, whose company processes hundreds of applications a day, told Daily Mail Australia the new system will have little impact on tackling welfare fraud.
Graham Wynn, boss of Australian and New Zealand company Superior People Recruitment, told Daily Mail Australia that the benefits system is “broken” and said the new Labor changes would not solve the problems.
A recruitment agency shared samples of some of the resumes they had received with Daily Mail Australia. This resume was blank and contained only personal information
This bizarre application mentioned how the job seeker suffered a stroke, double hernia and knee rehabilitation
This cover letter featured someone who admitted to owning their own business but still applied to get benefits
He also revealed that only about five percent of the applications he receives are actually qualified for the positions they are applying for.
Mr. Wynn said, ‘It won’t have much of an effect. If someone applies, they get five points, for 20 you get 100, which is the same as the current system.’
An anonymous recruitment agency also shared samples of some of the fake applications it had received.
One application was for the auto sales consultant position, but the applicant’s resume had only plumbing experience.
WHAT CHANGES WITH THE CENTERLINK SYSTEM?
Currently you can apply for a job seeker payment through Centrelink if you are looking for work and you are 22 years of age or older.
To meet the definition of looking for work and receiving benefits, you must apply for 20 jobs per month.
The system is self-reporting, so to claim a payment while you’re looking for a job, there’s no need to call or visit a center.
You can make your claims online – something that has led some scammers to screw up applications for jobs they weren’t qualified for, just to maintain their benefits.
Labor has decided to adapt the system rather than scrap it and the new Points Based Activation System (PBAS) will be introduced from 1 July.
This allows Job Seeker recipients to receive payments if they accumulate 100 points per month.
A person can get five points for each job application they submit, and 20 points for an interview, with varying points for other work-related activities.
However, as 20 applications will lead to the 100 point threshold, there are fears that the system will not really change anything.
The new system also allows some recipients to lower their monthly goals under personal circumstances, and if people get more than 100 points in a month, the rest will be carried over.
Another application was from an apologetic job seeker who said they owned their own business, but were “required” to apply to receive their benefits.
A third person’s resume was blank and contained only their name and address with references available upon request.
Discussing the issues with Centrelink, Mr Wynn said: ‘Self-reporting is the biggest issue. Previously, you had to meet someone from Centrelink in person to make sure the requests you made were legitimate.
“That has changed and the government has been saving money with the online system during the pandemic, so now there are no face-to-face meetings. There is no supervision. I had one person apply for 20 jobs in one day and he was not qualified for any of them.
‘The new points system does not change that. It does not solve the problems of self-reporting and lack of overview.’
Under PBAS, a person can get five points for each job application they submit, and 20 points for an interview, with varying points for other work-related activities.
The new system allows some recipients to lower their monthly goals under personal circumstances, and if people get more than 100 points in a month, the rest is carried over.
About 169,000 participants will switch to an online portal to manage their job search, while a further 592,000 will be referred to a new personal job placement service.
The change comes after earlier six-word job applications were revealed and anti-vaxxer rumblings to the resumes that welfare workers deliberately submit to recruiting agencies to avoid work.
A resume received by a recruitment agency simply read, “I don’t have a resume machine.”
Another person wrote in his application, “I meet my job seeker requirements by applying for this position.”
Another fake resume said he “made it to 10th grade” and that he has “absolutely no skills.”
In May, a benefit recipient shared how he applied to 15 jobs in just three minutes to abide by Centrelink’s rules.
This job seeker’s impersonal cover letter makes no mention of a job or position they are looking for
This resume lists the applicant’s history in plumbing – but the resume was for a car sales job
Sydney-based music producer ‘Mumfighter’ posted a video to his social media accounts last month showing how he complies with government requirements for job seekers’ payment.
Mumfighter filmed a video in which he challenged himself to send out 15 job applications in eight minutes – claiming in the clip that he did it in three minutes and 22 seconds.
The former professional skater and skate instructor said he made the video for fun, because he likes to “act like he’s doing things faster than the average person” and normally takes the task much more seriously.
“In reality, applying for a job normally takes me between 1-3 hours, depending on whether I need to rewrite my resume a bit and how much I’m bothered by my ADHD,” Mumfighter told the Daily Mail Australia at the time.