Ralphs suspends grocer for five days after spraying an angry customer with spray, who witnesses repeatedly rammed her with a shopping cart for telling him to wear a face mask
- A Ralphs spokesperson said the employee hadn’t followed the guidelines when she responded to the July 15 confrontation
- During the incident at the Mid-Wilshire store, witnesses say the customer repeatedly rammed the woman
- Witnesses say that the worker told the man to put on or go out with a mask and that he refused
- They added that a woman tried to separate the two as soon as the man started ramming the worker
A grocery store employee in California was suspended for five days after peppering a customer who repeatedly rammed her cart at her after telling him to wear a mask.
A Ralphs spokesperson said the employee hadn’t followed the guidelines when she responded to the July 15 confrontation at the store on 200 block off South La Brea Avenue in Mid-Wilshire.
“The employee was suspended for five days for not following company guidelines to respond to customers who were not wearing face masks and were not following de-escalation procedures, which could have prevented the incident,” a company spokesperson said: CBS Los Angeles reports.
During the Mid-Wilshire Ralphs incident on July 15, witnesses say that the shopper repeatedly rammed the woman. She was suspended for five days because pepper had sprayed it
Ralph announced this week that all workers should wear masks, according to state guidelines when social distance cannot be respected.
In-store witnesses told CBS Los Angeles that the employee had told the man to put on a mask or leave, as required by Los Angeles County.
“I was just at the end of an aisle, and suddenly I heard some commotion and people came into the aisle,” said one witness.
The man was taken to a local hospital after being sprayed, but witnesses say another woman tried to take him away from the worker
“I looked down and there was a man yelling at someone, and then suddenly you see him, you know, grab the handles of his cart and just try to ram this woman.”
The man is said to have hit the woman repeatedly with his cart, while he kept yelling at her. Another woman tried to take the employee’s husband away, the witness said.
“I think he just screamed for the mask,” she said. “He didn’t want to wear a mask.”
Starting Saturday, the California Department of Public Health will be reaching out
“The employee was suspended for five days for not following company guidelines to respond to customers who were not wearing face masks and were not following de-escalation procedures, which could have prevented the incident,” said a company spokesperson.