A black TikTok influencer has shared the shocking moment her white Uber driver called her the n-word in an argument over the car’s air conditioning before being promptly banned by the ride-hailing giant.
Houston-based singer and influencer Abby Nicole, 25, reported the driver – known only as Frank – on Tuesday after an argument over why he refused to drive her, during which he told her “It’s because you’re a ****.” *’.
Her now-viral video begins in the middle of an argument after Nicole asks the man to turn down the air conditioning, and she asks him what the problem is – to which he replies “I’ll call the police.”
She asks him why and he replies, “Because I don’t want you in my car.” » He goes on to say that her asking him to turn down the air conditioning was part of the reason, then he says that he was asked to go through the door when “all the doors were locked.”
When Frank refuses to discuss it further, Nicole says, “You’re weird, you’re racist.” That’s it, damn it. As she is seen exiting the vehicle, Frank says, “Yeah, you too, have a good day – yeah, that’s because you’re a *****.”
Uber has now apologized and banned the driver from the platform after Nicole posted the video to her audience of over 700,000 people on TikTok and Instagram.
Nicole’s video has since garnered over 380.5k views and over 6k comments on TikTok.
The Uber driver known only as “Frank” was banned from the platform following the incident.
At the end of the clip, Nicole asked him to repeat what he said, then Frank said, “You can hear me.” »
Because what am I? Because I’m a *****?’
Because you behave like one, he replied.
“Because you’re kicking me out because I asked you to turn down the air conditioning because you’re my driver. I’m a *****, right? Say it again, Nicole said.
That’s when the driver seemed to notice he was being recorded by the passenger and said, “I’m not saying anything… no.” Have a nice day.’
In her caption on the post, Nicole claimed her video was cut because the Uber driver put the car in reverse, hit the gas and “hit” her with the door.
Although Nicole’s Instagram bio states that she is based in Houston, Texas, it is unclear where the video was taken.
The comments exploded with others tagging Uber and defending Nicole – who also posted a screenshot of Frank’s Uber profile, which says he is an Uber Pro Platinum driver.
She tagged Uber founder Travis Kalanick in the post.
In a statement to DailyMail.com, an Uber spokesperson said: “Discrimination and violence are never acceptable, and we do not tolerate this behavior on the Uber platform. We banned the driver from the Uber platform and contacted the driver to check in with her.
The company also posted a comment under Nicole’s Instagram post: “This is not okay and we are so sorry this happened. Uber does not tolerate any form of violence or discrimination. We are aware of this and are investigating.
Another influencer, Adrianna Thomas, also shared Uber’s response on Instagram where she confirmed that Frank, the Uber driver, is now banned and that they “do not tolerate this type of behavior.”
Nicole’s post with the Uber driver’s name and photo, tagging Uber founder Travis Kalanick
In her caption on the post, Nicole claimed that her video was cut because the Uber driver put the car in reverse, hit the accelerator and “hit” her.
Abby Nicole, 25, shared the video she took Tuesday night in which her Uber driver, an older white man, called her the n-word.
Nicole’s TikTok video has garnered over 380.5K views and over 6K comments since she posted it on Tuesday.
Others continued to comment under Nicole’s initial video and said things like: “Thanks for keeping your cool. This is upsetting. You just have to do your job and be respectful to the next person.” It’s wild.
The post also went viral on Instagram, where 675 people commented, tagging Uber, and some even added words of support and advice for Nicole.
Uber has a “Zero Tolerance for Racism” page on their site in which they address anti-racist education for riders and drivers, specialized training for customer support, and transparency about their progress.
The ride-hailing platform also told DailyMail.com that in May 2021 it created an easier way for users to report incidents of racism or discrimination within the app.
Uber has an incident response team available 24 hours a day, 365 days a year to respond to such incidents.