Customers miss out on $4M in gift cards after food delivery service collapses – as shocking size of debt is revealed
- Gastronomic food service Providoor went bankrupt in April
- The company will not honor $4.4 million in gift cards
- Founder Shane Delia says investor has withdrawn money
Gourmet food service customers Providoor are missing out on more than $4.4 million in gift cards following the company’s sudden collapse.
Providoor, founded by celebrity chef Shane Delia during the Covid pandemic, became the latest victim of the devastated food delivery service when it went bankrupt in April.
The company had accrued more than $6.3 million in debt, including the $4.4 million in gift cards.
Those vouchers are not honored by the company.
Mr. Delia claims that Providedoor’s demise only came about because an investor chose to withdraw money.
The gourmet food delivery service, founded by celebrity chef Shane Delia (pictured), won’t honor more than $4.4 million in customer gift cards after the company’s collapse
“The only reason it happened is because we lost an investor’s trust and they wanted their money out,” he said. The age and The Sydney Morning Herald.
“There was a technical leak – a notification leak (by Provider) – that they didn’t give us a chance to fix it, and they used that to raise the money. It was a mistake.’
He claims the company is “still trading” had time been allocated to remedy the breach.
The controversial chef previously identified economic problems as the cause of the collapse.
“I made Providoor during the lockdown, when the hospitality industry was in turmoil and we had to find a way to survive,” he said.
“Providoor meant we could secure and create jobs and give people a little bit of restaurant joy in a pretty bleak time.
“When people continued to use Providoor after the social restrictions were lifted, it turned out to be a really good idea.
“I wish it had been given the chance to get through the challenging economic conditions that so many in the restaurant and hospitality industry are currently facing.”
Launched by Delia during the Covid pandemic, Providoor offers fine dining from a range of top restaurants
Delia (pictured with his wife) claimed that his start-up’s collapse only came about because an investor chose to withdraw money. He also mentioned the “challenging economic conditions”
Launched in Melbourne and Sydney in 2020, Providoor offers fine dining from a range of top restaurants.
It was a huge success during the pandemic and quickly established itself as a high-quality restaurant food delivery service in the first wave of Covid lockdowns.
It was the perfect substitute for dining in as chefs from top restaurants prepared gourmet dishes that were then brought to the customer by cold cargo to reheat and enjoy.
Due to the closure of the company, the company’s 15 employees are laid off, The Australian reports.
The company’s collapse follows the turmoil among Australian start-ups this year, with Deliveroo pulling out of Australia and Voly, Boozebud and MilkRun going under.