IKEA recalls popular cabinet due to major mistake after more than SEVEN YEARS of product sales
- IKEA calls for repair of popular Hemnes bookcases and cabinets with glass doors
- Customers are urged to check the date stamps between 01/04/2010 to 01/04/2017
- Shelves can shrink and move in a dry indoor climate causing shelves and objects to fall
- The defect can be remedied with shelf support pins, supplied free of charge by IKEA
A recall has been issued for a popular cabinet from Swedish furniture giant IKEA over safety concerns.
Customers who have purchased the Hemnes bookcase or cabinet are urged to check their product labels after discovering that the shelves can shrink and move in a dry indoor climate.
The defect may cause the shelves to collapse or objects to fall from the shelves, resulting in serious injury.
IKEA has recalled its Hemnes solid wood bookcase and glass door (pictured) that was sold in stores across Australia between 2010 and 2017.
Affected products are the Hemnes solid wood bookcase and display cabinets with movable shelves in various sizes and colours.
The products were sold in IKEA stores across Australia between 2010 and 2017.
Owners are encouraged to check the product label for date stamps between 01/04/2010 to 01/04/2017 to see if they own an affected model.
The fault can be rectified by a simple repair where customers are encouraged to contact IKEA.
The furniture giant will provide free shelf support pins, along with instructions on how to install them, to hold the shelves and objects in place.
Customers are encouraged to contact Customer Support for more information by visiting: www.IKEA.com.au or by phone at:
ACT/NSW – (02) 8020 6641
QLD – (07) 3380 6800
Victoria/Tasmania – (03) 8523 2154
South Australia – (08) 8234 3333
Western Australia – (08) 8234 3944