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Prince William and Kate Middleton reveal that they have secretly answered calls from the helpline

The Duke of Cambridge has revealed that he secretly contacted people who contact the crisis helpline Shout 85258 – a 24-hour SMS helpline developed by his Royal Foundation.

Prince William, 37, and Kate Middleton, 38, spoke to volunteers in various parts of the country to thank them for the support they provide to their communities, during a Zoom call to Volunteer Week from their Amner Hall home on Wednesday.

The Duke and Duchess marked the first anniversary of the service by speaking to some of her volunteers through a video call, and William said, “I’m going to share a little secret with you, but I’m actually on the platform volunteering.”

Meanwhile, Kate put on a chic display in a £ 255 white embroidery anglaise Mabel shirt from M.I.H Jeans, with a scalloped neckline and puffed sleeves, previously worn while visiting her garden at the Chelsea Flower Show last May.

Kate has also helped others and has participated in check-in and chat conversations with people who isolate themselves or are vulnerable as part of the Royal Voluntary Service’s NHS Volunteer Responders program.

William, who has not disclosed whether they have sent their children back to school, admitted that he struggles with Prince George’s math homework from year 2 – sometimes calling it daunting.

The Duke and Duchess of Cambridge have revealed that they answered telephone help lines and text messages from their Amner Hall home during a Zoom call to Volunteer Week on Wednesday

The Duke and Duchess of Cambridge have revealed that they answered telephone help lines and text messages from their Amner Hall home during a Zoom call to Volunteer Week on Wednesday

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Kate and William were depicted with volunteers from two organizations that rely on their volunteer networks to help run and support their services: Conscious Youth, based in Kirklees, West Yorkshire, and Machynlleth Community Corona Response in Powys, Wales.

The Duke is one of more than 2,000 crisis volunteers trained to support everyone, regardless of their crisis, chat via text and help people organize their feelings by asking questions, empathizing and listening.

The Cambridges and the Duke and Duchess of Sussex helped launch the crisis line in May last year and invested £ 3 million in the service through their Royal Foundation.

More than 300,000 texting conversations have been held between volunteers and those in need of mental health support, and about 65% of those under the age of 25.

Reportedly, Kensington Palace was previously reluctant to say whether William volunteered for the service because it feared Shout would be overloaded by people hoping to discuss their issues with the future king.

But Shout is now prepared for an expected increase in demand for the service.

The couple marked Volunteer Week by chatting with the Machynlleth Community Corona Response Group, and on a lighter note, the Duke joked about buying coronavirus panicking and asked, “Can any of you explain to me why we all bought a toilet roll in bulk?

Kate and William were depicted with volunteers from two organizations who rely on their volunteer networks to run and support their services. Seen: Conscious Youth, based in Kirklees, West Yorkshire

Kate and William were depicted with volunteers from two organizations who rely on their volunteer networks to run and support their services. Seen: Conscious Youth, based in Kirklees, West Yorkshire

Kate and William were depicted with volunteers from two organizations who rely on their volunteer networks to run and support their services. Seen: Conscious Youth, based in Kirklees, West Yorkshire

William opted for a bright blue shirt when he joined Kate – who looked classy with her ponytail hair and a pair of gold earrings – for the call from their home office in Norfolk.

The royals spoke to the charity Conscious Youth, an organization founded in 2016 that worked with youth from predominantly black and other ethnic minorities in West Yorkshire, and joked about the challenges of homeschooling.

The couple have not disclosed whether they have sent their children back to school, but William admitted that some of Prince George’s homework has sometimes proved daunting.

“I’m having trouble with year 2 math,” he said.

Sophie Simpson, 38, who co-founded Conscious Youth with Serena Johnson, age 35, said, “The Duke and Duchess fully agreed that teaching year 2 math was very difficult. I can agree with them because I learn that too and I’m having a hard time. ‘

During their conversation with the organization, the couple heard about the importance of encouraging the young people who use their services to volunteer on their own, and heard from two young Conscious Youth volunteers about the impact that volunteering has had on them, and how they work has changed due to COVID-19.

They then spoke to volunteers from the Machynlleth Community Corona Response (MCCR), one of the many mutual aid groups that have emerged across the country in recent months to provide local assistance to those in need.

The pair heard from part of the 100-strong team of volunteers about how the group is helping to produce 3D-printed visors, scrubs, and face masks and growing more products for meals that are cooked and delivered to those in need.

They also heard of their efforts to provide a daily telephone line service to help those who need help shopping and collecting prescriptions and facilitating referrals to local friendly groups.

They met Lynda, a 91-year-old who contacted the MCCR for support and Sadie, the volunteer who helped Lynda while isolating herself.

During the conversation, William said, “It’s National Volunteer Week, and I want to thank you both very much. Thank you for all the volunteer work you do, thank you for all the time and effort you put into it.

“It is very rewarding and important that you do that and you have been a lifeline for all the people you have helped in the area.”

They spoke to volunteers from the Machynlleth Community Corona Response (MCCR), one of the many mutual aid groups that have emerged across the country in recent months to provide local assistance to those in need

They spoke to volunteers from the Machynlleth Community Corona Response (MCCR), one of the many mutual aid groups that have emerged across the country in recent months to provide local assistance to those in need

They spoke to volunteers from the Machynlleth Community Corona Response (MCCR), one of the many mutual aid groups that have emerged across the country in recent months to provide local assistance to those in need

Kate added, “One of the things that would be great is if everyone in their community continued to celebrate and celebrate volunteer work in a manner similar to the pandemic. Everyone has something to give. ‘

On each of the phone calls, the couple thanked them for the time and commitment that each volunteer and those from the organizations’ wider volunteer networks gave to ensure support and services within their communities.

The Duke and Duchess have played their own role in national volunteering in recent weeks.

In April, Kate, William, Prince George, 6, Princess Charlotte, 4, and Prince Louis, 1, visited the Sandringham Estate, where they packed their parcels and delivered food parcels to isolated retirees in the area.

William has volunteered for Shout85258, the UK’s first 24/7 crisis text line launched in May 2019 by the Duke and Duchess of Cambridge and the Duke and Duchess of Sussex after a £ 3 million investment from The Royal Foundation.

Kate put on a chic display in a £ 255 white embroidery anglaise Mabel shirt from M.I.H Jeans, with a scalloped neckline and puffed sleeves, previously worn while visiting her garden at the Chelsea Flower Show last May (seen)

Kate put on a chic display in a £ 255 white embroidery anglaise Mabel shirt from M.I.H Jeans, with a scalloped neckline and puffed sleeves, previously worn while visiting her garden at the Chelsea Flower Show last May (seen)

Kate put on a chic display in a £ 255 white embroidery anglaise Mabel shirt from M.I.H Jeans, with a scalloped neckline and puffed sleeves, previously worn while visiting her garden at the Chelsea Flower Show last May (seen)

Last month, the Duke and Duchess marked the service’s first anniversary by speaking to five Shout volunteers through a video call. William told attendees that he also volunteered to join the text messaging service.

Shout recognizes the implications of the COVID-19 outbreak for the mental wellbeing of primary staff and key workers and has joined forces with leading spirit mind charities Mind, Samaritans and Hospice UK to create Our Frontline, which supports the frontline of mental health and grief. and key workers. The initiative is supported by The Royal Foundation.

Kate has participated in ‘check-in and chat’ conversations with those who isolate themselves or are vulnerable as part of the Royal Voluntary Service’s NHS Volunteer Responders program designed to support the NHS and those who should be vulnerable to COVID-19.

To date, more than 250,000 tasks have been performed by the charity’s volunteer volunteers.

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