Cybertruck customers are once again outraged by broken promises after Tesla began shipping the first batch of tent accessories that leaves a lot to be desired.
The Basecamp tent, which carries a hefty $3,000 price tag, appears to lack the appeal of the company’s promotional images, including an “ultra-soft mattress” and an “enhanced camping experience.”
Advertisements for the Basecamp tent boasted that it would attach evenly to the back of the Cybertruck, and one video shows two parents and a child comfortably ensconced in the tent and screened windows to provide “a view of the stars.”
But the new owners have shared videos and images of what appeared to be a canvas extension on the back of their new electric truck, with some saying it was no different from a traditional tent and could hold up to two. people.
Tesla’s Cybertruck Basecamp tent looked more like a tarp than the sleek design the company promised when it announced the accessory.
Tesla released photos of its Basecamp tent when it announced the Cybertruck in 2019, promising a unique and comfortable camping experience.
The Basecamp tent costs $3,000, in addition to the more than $90,000 that the Cybertruck costs.
“Nothing about the CyberTruck 2019 reveal lives up to expectations,” X user Dangum PI posted on the Elon Musk-owned platform.
‘The reality is that this is a monumental failure. Which is a shame because he could have been a revolutionary.”
Plump Pixel, a design company, also shared on
Tesla revealed its Cybertruck and Basecamp add-on in 2019 and finally began shipping the vehicle to buyers in late November 2023, but consumers were still unable to shop the store until early last month.
The installation process is not as simple and straightforward as Tesla advertises, because before the buyer can use the tent, they must visit a Tesla Service Center to have a professional attach the tent supports to the side rails of the vehicle.
The hand pump needed to inflate the tent also makes the process more time-consuming than buyers were led to believe.
The tent is also supposed to have an automatic leveling feature, called “Tent Mode,” which works by straightening the Cybertruck so that the person doesn’t feel like they are sliding out of the tent if the car is parked on a slope.
The reality of the Basecamp store (pictured) looks nothing like what was expected in Tesla’s images.
Tesla announced a comfortable sleeping experience (pictured) with a ‘high-quality mattress’
The Basecamp tent can only be set up after visiting the Tesla Service Center to attach the tent supports.
A Cybertruck owner posted his experience on the Cybertruck Owners Club website, calling the supposed ‘Store Mode’ feature ‘MIA (missing in action)’.
The buyer reported that the lack of the ‘Tent Mode’ feature is ‘a bit of a red flag because the rumored self-leveling element is a pretty big issue for rooftop tent camping.’
‘Lying briefly on the mat while parked in my gently sloping driveway, I could feel myself rolling down the hill.’
While the Cybertruck user said he loves the new vehicle, he added, “The jury is still out on the Basecamp because I’m still not convinced that the shiny bits outweigh the areas that need improvement.”
‘Tent Mode’ is an important facet of the Basecamp setup process and is supposed to be accessible via the vehicle’s touchscreen.
“It costs three thousand dollars and the instructions tell you to activate ‘Store Mode,’ which doesn’t exist in the car,” one person said. She complained in X.
Cybertruck owners previously complained that their $60,000 to $96,000 vehicles were showing signs of rust less than two weeks after purchasing them.
Shortly after the Cybertruck was launched, buyers said they noticed orange spots forming after driving the Cybertruck for two days in the rain.
“The Cybertruck has 381 miles and has spent much of the 11 days in my custody parked in front of my house,” one customer wrote in a Cybertruck Owners Club. mail.
“After the cold, rain and some direct sunlight, I attached some photos of the corrosion spots and a video.”
While there are some positive reviews about the Cybertruck’s smooth ride, design and engineering, the verdict still seems to be out for some who question whether the high price and high additional features are worth it.