NSW paramedics inundated with unnecessary phone calls that took 25 minutes to reach teen in cardiac arrest

Devastating reality of Covid crisis in Sydney: Paramedics took 25 MINUTES to reach teen in cardiac arrest… as triple zero calls about grocery pick-up while in lockdown clog the line

  • NSW paramedics took 25 minutes to arrive at cardiac arrest in 18-year-old
  • Emergency services were inundated with calls with 450 requests on Friday
  • Some residents called ambulances to deliver food and drove them to get stabbed


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A teenager in cardiac arrest had to wait 25 minutes for an ambulance to arrive as NSW paramedics are forced to go to extremes during the Covid-19 crisis.

NSW Ambulance Commissioner Dominic Morgan said Friday marks only the second time in history that paramedics in the state have reached a state three emergency response level after 450 Covid-related triple zero calls were made.

Paramedics have responded to 2,500 calls during the recent lockdown, but some of these were shocking requests to pick up groceries or ride an elevator.

Mr Morgan said the number of calls coming in over the past three days was the equivalent of the busiest New Years Eve NSW ambulance ever seen.

NSW paramedics have been called out every day for hundreds of emergencies during the recent Covid outbreak

NSW paramedics have been called out every day for hundreds of emergencies during the recent Covid outbreak

“I was told this week that we had a 25-minute response to an 18-year-old cardiac arrest. This is devastating,” he said at Saturday’s Covid-19 press conference.

“We should avoid this where possible.”

He urged residents at home to only call an ambulance if it was a medical emergency, adding that paramedics were doing their best to manage the hundreds of calls coming in every day.

“These are extraordinary times and it puts a lot of pressure on our staff when we receive calls that may not be medical emergencies,” said Mr Morgan.

‘Our triple zero call operators have received calls to bring food to people’s homes, triple zero cannot help you with this.

‘We have received calls to drive people to vaccination centers, triple zero cannot help you with this.’

Exhausted paramedics run from job to job without breaks, risking contracting the virus themselves.

NSW Ambulance Commissioner Dominic Morgan said Friday marks only the second time in history that state paramedics have reached a state three emergency response level after 450 triple zero calls were made.

NSW Ambulance Commissioner Dominic Morgan said Friday marks only the second time in history that state paramedics have reached a state three emergency response level after 450 triple zero calls were made.

NSW Ambulance Commissioner Dominic Morgan said Friday marks only the second time in history that state paramedics have reached a state three emergency response level after 450 triple zero calls were made.

“They are, as it were, wrapped in plastic, they do their job without expecting anything in return,” said the commissioner.

“If you ever want to thank a paramedic, it’s best to get vaccinated.”

As a result, 130 additional paramedics have been called in and another 90 are scheduled to hit the road in the coming weeks.

In addition, 104 new intensive care ambulances will be rolled out across the country.

The wave of triple zero calls comes after another record day in Covid-19 cases for NSW with 1,035 new infections announced Saturday.

Two Sydney residents died from the virus overnight, including a woman in her 70s and another in her 80s.

The younger woman had received both doses of the Covid vaccine and had underlying health problems, while the other had not been vaccinated.

Some paramedics were called in to deliver food or transport residents to vaccination clinics

Some paramedics were called in to deliver food or transport residents to vaccination clinics

Some paramedics were called in to deliver food or transport residents to vaccination clinics

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