NIO has leading Chinese EV startup remembered nearly 5,000 of his ES8 electric SUVs after several reports of battery fires surfaced in the past few months in China. SUV & # 39; s built between April 2, 2018 and October 19, 2018, are included in the recall and must replace their battery packs. It takes two months to exchange battery packs on all affected vehicles, the company says.
The problem lies in the batteries & # 39; s themselves, according to a survey by NIO with the help of & # 39; industry experts & # 39 ;, the supplier of the package and & # 39; other involved parties & # 39; . They found that a module in the battery pack, in some cases, against a voltage sampling cable in the wiring. Over time, this repeated contact carried away a number of those cables, resulting in short circuits that led to a handful of fires.
NIO says it switched to a battery with a different structural design in October 2018. That is why the retrieval stops there. The company also says it will "compensate all users who have suffered a loss of ownership in the event of incidents caused by battery quality and safety in accordance with relevant legislation".
"NIO wants to offer our sincere apologies to our users and the public for the problems caused by the safety incidents with the battery," the company wrote in a statement. "As a user company, NIO takes quality issues seriously and will always act with honesty and transparency. The company also wants to express our sincere thanks to everyone who has followed and cared for the NIO during these incidents."
NIO almost started sending its first car, the ES8 electric SUV exactly a year ago. Since then, the startup has put more than 17,000 of them on the road in China. NIO also became a publicly traded company in the United States at the time because it has the ambition to eventually go beyond its home country. NIO too began sending the first ES6 SUV & # 39; s, the company's second car, which is smaller and more affordable than the ES8.
The recall is not the first problem NIO has encountered since it started sending cars. In May, the startup postponed an upcoming electric sedan indefinitely after a lower-than-expected sale in the first quarter of 2019. The company also fired about 3 to 4 percent of its global workforce and closed one of its Silicon Valley offices. That followed the March news when NIO announced it renounced its plan to build its own factory outside of Shanghai, instead to further outsource the production of its cars to the Anhui Jianghuai Automobile Group car company or JAC Motors.
NIO, supported by Tencent, is one of the first high-profile EV startups to ship a car. However, it is not the only way to handle problems with battery mist. Audi recently recalled a few hundred E-Tron SUVs, also the company's first electric car, in the United States due to concerns about battery fires (although no incidents were reported at that time). Tesla also recently pushed a software update to some of its cars "out of an abundance of caution" after a few reports of battery fires, one of which was caught on video.