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Mother demands that cinemas introduce a strict hairstyle policy after her view of Frozen 2 was destroyed

A mother whose display of the new Frozen 2 film was disguised by an “inconsiderate” woman with a “huge sandwich” has hit a cinema chain because she has not maintained a strict hair policy.

Ellie Hensby, 28, from Sheffield, South Yorkshire, had taken her children to the sequel to the 2013 hit movie at Vue Cinema in Meadowhall on January 2 when she had “absolutely no chance” to see the animated movie.

The mother of two, who had settled to view the musical fantasy as a treat after Christmas, claimed that she had trouble watching the film and could not move seats because the cinema was ‘rammed’.

The frustrated cinema visitor, who sent an online complaint to Vue via Facebook, said: “I had to sit very uncomfortably, only so that I could see part of the film, so I was really annoyed that someone would wear their hair that way and not think about how it would affect the person behind them.

The frustrated mother went to Facebook to share a photo of a woman putting on a 'huge sandwich' during a screening of Frozen 2 at Vue Cinema in Meadowhall on January 2

The frustrated mother went to Facebook to share a photo of a woman putting on a ‘huge sandwich’ during a screening of Frozen 2 at Vue Cinema in Meadowhall on January 2

Mother of two Ellie Hensby (photo), 28, from Sheffield, South Yorkshire, claimed that the woman had obscured her view of the sequel to the 2013 hit film

Mother of two Ellie Hensby (photo), 28, from Sheffield, South Yorkshire, claimed that the woman had obscured her view of the sequel to the 2013 hit film

Mother of two Ellie Hensby (photo), 28, from Sheffield, South Yorkshire, claimed that the woman had obscured her view of the sequel to the 2013 hit film

“It could have had a child in my seat and they would not have had a chance to see anything of the film.

‘She was very tall and I am very short, which of course could not be remedied, but her hairstyle was a choice that prevented me from enjoying the film that I could see there with my two children.

‘I think that people should only take more account of others and not just care about what they look like.

“That’s why I complained – to make others aware that if you wear such a huge haircut to the photos, you are probably obstructing someone’s view and that’s just not fair.”

‘Not many people seemed to agree with me, although almost everyone agreed that a hairstyle is more important than worrying about (sic) other people, but the message reached a beautiful lady who gave me a little hope that not everyone herein world is so absorbed.

“Half the problem was also the fact that there was not much height between the levels of seats, if there would have been more height differences between them, I would have had the chance to see the screen over her big bun.”

The mother of two added that she did not confront the viewer because she seemed ‘stressed out of her children’.

She continued: ‘I didn’t do that [say anything] she was already stressed by the jumping and climbing of her children over the seats. I didn’t want to make her more stressed than she already was.

Mrs. Hensby went to Facebook to file an online complaint with Vue and ask them to enforce a strict hair policy

Mrs. Hensby went to Facebook to file an online complaint with Vue and ask them to enforce a strict hair policy

Mrs. Hensby went to Facebook to file an online complaint with Vue and ask them to enforce a strict hair policy

“I doubt she would have been happy to take her hair down if she looked like she had been preparing for a long time.

“I asked if they had a policy about how big you should wear her, I don’t think they do it, but it could do if there are people who are as inconsiderate as this.

“I could not watch a movie well or comfortably because of someone else’s carelessness.

“If this post causes at least one person to think twice about going to the photos with a bun the size of their head on top of their head, I would say this post did a little good.”

Do you know the woman with the sandwich?

Email bhvishya.patel@mailonline.co.uk or call 0203 615 3457

Mrs. Hensby, who insisted that the photo be taken at breast height and not at a lower angle to make the hairstyle appear larger than it was, added that she now wanted to create awareness about how to take other theater visitors into account when looking at it. watching a movie.

She said: ‘I was behind her, not my child. If she had been behind her, she would have been unable to see anything.

“I didn’t ask her to move her hair and see if there were no seats in the cinema, I had no choice but to sit down or ruin my children’s day by letting everything go together, what didn’t would happen.

“I would not say that complaining on Facebook does not help, I would say it increases awareness of how you can take other members of the audience into account when you are in the photos.”

After sharing her post online, social media users said it would be difficult to enforce such a policy

After sharing her post online, social media users said it would be difficult to enforce such a policy

After sharing her post online, social media users said it would be difficult to enforce such a policy

In a message to Facebook on January 3, Mrs. Hensby wrote: “I was allowed to look at this lady’s head and hair yesterday while my children were watching frozen 2! [sic]

‘There must be a policy about how people should wear there [sic] her when they come to the pictures? and you need more height between your seats!

“A small person with a giant with a double head in front definitely has [sic] no chance to see anything in your cinemas. [sic]”

After the post, social media users suggested that Mrs. Hensby could easily have changed her place instead of complaining on Facebook.

A user wrote: “Why didn’t you just politely ask this person to bring down his hair. I’m sure if you explained that it blocked your vision, they would have brought down their hair. “

While another person said: “You can’t tell anyone how to wear their hair. Granted, it wasn’t a sensible style for the cinema, but come on. “

Meanwhile, another social media user added: “I think they have cushions to let kids sit higher. I had completely asked for it. ”

Vue declined to comment.

  • Do you know the woman with the sandwich? Email bhvishya.patel@mailonline.co.uk or call 0203 615 3457

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