Wheelchair-bound mother is stopped with her first holiday in more than 20 years due to a spelling mistake in her passport
- A mother was not allowed to fly because her name was incorrect on her passport
- Wendy heard her name & # 39; Weddy & # 39; was spelled when she tried to travel to Bali
- The 56-year-old went on her first vacation in two decades with her daughter
Wendy (photo) heard that her name & # 39; Weddy & # 39; was pinned to her passport when she tried to fly to Bali
A mother claims that she had stopped going to Bali on her first vacation in 20 years due to a spelling mistake in her passport.
Wendy, who did not share her last name, heard of the error when she tried to fly with Jetstar from Sydney to the holiday hotspot last weekend.
The 56-year-old, who was traveling with her daughter, told Nine news they arrived early at the airport because they used a wheelchair because of lupus and osteoporosis.
& # 39; They were looking at my passport, it was a new passport … and the name on the passport was misspelled. There was Weddy instead of Wendy, & she said.
& # 39; I don't understand how this could happen … it (her name) was everywhere and they checked it thoroughly at the post office. & # 39;
Wendy then called the Foreign Ministry (DFAT), which she said said an emergency passport could be organized within a few hours for a fee.
The single mother said goodbye to her daughter, who was able to board the flight to Bali, and planned to meet her the next day at their accommodation.
A mother claims that during her first vacation in 20 years she had stopped going to Bali due to a spelling in her passport (stock image)
The 56-year-old claims that DFAT told her to visit the Sydney office with her necessary documentation for her emergency passport.
When she couldn't organize a lift to the head office, she called DFAT again.
Reportedly, the male supervisor told Wendy that the error was over and that they could resolve it over the counter.
While Wendy tried to find a way to get to the office, she realized that her Jetstar ticket had not been moved and had been forfeited.
& # 39; It has just been a nightmare. I can't get my money back on the travel insurance … the ticket has been canceled, but I wanted to get my money back. It is unlikely that I could go on vacation again, & Wendy said.
Wendy said she needed her original passport application to show DFAT that her name was spelled correctly, but now she has lost the document.
She has now applied for the original DFAT application, she said.
Wendy said the vacation to Bali was a & # 39; special trip & # 39; would be with her daughter and her first trip away in decades.
The 56-year-old said she has lost a lot of money due to the ordeal, but also suffers from the & # 39; emotional costs & # 39 ;.
Daily Mail Australia has contacted DFAT and Jetstar for comments.
Wendy, who did not share her last name, heard of the mistake when she tried to fly to the holiday hotspot with Jetstar last weekend (stock image)
. (TagsToTranslate) Dailymail (t) news