A mother has recalled the horrifying moment she allegedly realized the door of a Ferris wheel was “open” while riding the attraction with her young son.
Chloé Hennessey, 29, decided to take her two-year-old son Wolf to Adventure Island theme park in Southend-on-Sea last weekend, when she claims the ‘City Wheel’ gate opened.
The mother, from London, alleges her son saw the problem while the couple were high in the sky and she captured the terrifying moment on video.
The clip shows Wolf as the Ferris wheel begins to rise, and then appears to point out that the carriage door is not closed.
Then Chloé gasps and pushes the two-year-old away from the door.
Chloé Hennessey, 29, decided to take her two-year-old son Wolf to Adventure Island theme park in Southend-on-Sea last weekend, when she claims the ‘City Wheel’ door opened.
She claims she was forced to keep the door closed as the wheel reached a height of 36 feet, with the couple on board for about 15 minutes.
MailOnline has contacted Adventure Island for comment.
“My heart literally skipped a beat and I instantly felt nauseous and filled with anxiety and fear,” she said.
“I tried to stay as calm as possible with Wolf, otherwise it could have been a lot worse.”
When the wheel finally descended, Chloé was able to catch the attention of a staff member.
She claims that after showing them that the door wasn’t closed properly, they rushed to let her and Wolf out of the game.
Chloé said: ‘They could see she was shaking and had been crying.
“The staff recommended that I report it to customer service, which I did.”
The mother, from London, alleges her son saw the trouble while the couple were high in the sky and she captured the terrifying moment on video.
The clip shows Wolf as the Ferris wheel begins to rise and then appears to point out that the carriage door is not closed.
Chloe claims she was forced to keep the door closed as the wheel reached a height of 36 feet, with the couple on board for around 15 minutes.
The mother claims they told her they “couldn’t do anything about it” and asked her to email a formal complaint to start an investigation “where they will check the security cameras, etc.”
She has since taken to TikTok to share her experience and the video has garnered over half a million views so far.
In the clip, she describes the event as “one of the scariest days of my life” and says she has “nightmares like this.”
“My heart literally skipped a beat and I instantly felt nauseous and filled with anxiety and fear,” she said.
The mother claims they told her they “couldn’t do anything about it” and asked her to email a formal complaint to start an investigation “where they will check the security cameras, etc.”
Viewers were shocked by the scene, with one person saying they felt “sick” watching it.
One person said: ‘Poor things!!! Did you complain at the place? That’s shocking. I’m so glad you’re both doing well.
Someone else added: “I felt that gasp, honestly I’ve only felt it once and it terrified me.”
Another person said: ‘OMG what a good boy thank God!’
‘I feel bad just seeing this. “I hope you’re okay, that must have been scary,” someone else wrote.
