Microsoft is being forced to perform a disastrous Windows 10 update that causes computers to crash and get stuck
- The KB4524244 update was supposed to fix a known vulnerability
- However, many users report problems after or during installation
- Microsoft engineers are working on a revised, more secure version of the update
- Users experiencing problems are encouraged to remove the patch if possible
Microsoft is forced to download a tricky Windows 10 patch that could cause computers to crash, fail to update, and a system reset failure.
The security update – called KB4524244 – was first made available for download by the Redmond, Washington-based tech company on February 11, 2020.
Users who experience problems after installing the patch are encouraged to uninstall the update and wait for the release of a revised version in the near future.
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Microsoft has been forced to fetch a tricky Windows 10 patch that could cause computers to crash, fail to update, and a system reset failure
HOW TO ADDRESS KB4524244 PROBLEMS
For Windows 10 users who experience problems after installing the KB4524244 security patch, Microsoft had the following advice:
- Select the start button or Windows Desktop Search and type update history and select View your update history.
- On the View Settings / Update History dialog, Select Delete updates.
- On the Installed updates dialog box, search and select KB4524244 and select the Uninstall button.
- Restart your device.
Source: Windows support
According to Microsoft, the KB4524244 security patch is designed to “address an issue where a UEFI boot manager from an external Unified Extensible Firmware Interface (UEFI) computer can be exposed to a security issue.”
Instead, many users reported that the update could not be installed, their PC crashed, or caused problems with the operating system startup.
Moreover, in some cases the patch seems to break the ‘Reset This PC’ function of Windows 10, which the operating system must reinstall while retaining personal files.
However, after installing KB4524244, Microsoft has warned that “you may be able to restart with” Choose an option “at the top of the screen with various options.
“Or you can reboot to the desktop and receive the error message” There is a problem resetting your PC. “
In response to the bugs that occurred with the update, Microsoft has now retrieved the security patch from Windows Update, Windows Server Update Services, and the Microsoft Update catalog – meaning that users can no longer download or install the hassle-free upgrade.
Windows software engineers are now working on a revised version of the update – however, it is not yet known when it will be ready for release.
“Removing this standalone security update does not affect a successful installation or changes to other February 11, 2020 security updates, including the latest cumulative update (LCU), monthly update package, or only security update,” Microsoft said.
MailOnline has approached Microsoft for comments.
The security update – called KB4524244 – was first made available for download by the Redmond, Washington-based tech company on February 11, 2020
The error with the KB4524244 update comes after a previous faulty patch – KB4532693 – which caused some users to lose access to their user profile, apps, data, and start menu configurations.
The problems also emerged when Microsoft unveiled its new Windows 10X operating system, which is designed to power two-screen and folding-screen devices.
The new operating system is said to be designed to address a number of common complaints with its predecessor, including shortening the time it takes to download and install updates to around 90 seconds.