Starting in October, under the now rescinded policy, photos in a user’s saved photo albums and OneDrive Gallery would count against their five-gigabyte cloud-based quota. Once the new policy went into effect, users with photos over the limit will no longer be able to save new OneDrive files or receive emails in Microsoft’s free Outlook email service.
When it announced the changes in August, Microsoft said it would give users a one-year free storage bonus to offset the inconvenience, but that didn’t satisfy users.
The backlash over a recent Outlook policy change may also have played a role. In February, Microsoft announced that email attachments and online images would count toward OneDrive’s five-gigabyte limit. Until then, Microsoft account holders were allowed 15GB of storage on their cloud-hosted email, which included attachments and images. Register reports.
As a result, many users She complained They could no longer send or receive emails.
“No one deletes attachments every time they receive an email. This is like blackmail,” said one Microsoft user. said Register in April, when the update began rolling out to more users. “MS forces us to buy a subscription through the back door or have to delete emails with attachments on a regular basis ad infinitum.”
The move may have forced Outlook users to migrate to rivals like Gmail, which still offered a 15GB storage limit. Perhaps by backtracking on photo storage limits, Microsoft could be trying to avoid inadvertently giving Google more customers.