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Serah Nathan uploaded a photo of the outfit she wore to the airport the day she was allegedly 'sl * t-shamed'

Woman accuses Jetstar staff or 'slut shaming' her over the 'inappropriate' airport outfit – after counting her off for sitting on her boyfriend's lap

  • Serah Nathan was told to get her boyfriend's lap while waiting at the airport
  • When she complained about being 'slut shamed', she was told she was beautiful
  • Jetstar confirm the comment 'well short of expected standards' or behavior
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Serah Nathan uploaded a photo of the outfit she wore to the airport the day she was allegedly 'sl * t-shamed'

Serah Nathan uploaded a photo of the outfit she wore to the airport the day she was allegedly 'sl * t-shamed'

A woman has accused Jetstar staff or 'slut-shaming' for wearing an 'inappropriate' airport outfit, just moments after counting off for sitting on her boyfriend's lap.

Writer Serah Nathan was approached by an airline employee while she was waiting for her flight to Melbourne from Sydney on Sunday morning.

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The 33-year-old told Daily Mail Australia she was asked to move into her own seat because the behavior was inappropriate and could offend families.

She also claims the Jetstar staff member took exception to what she was wearing – a tank top tucked under her bra, and gray tracksuit pants.

Ms. Nathan said she felt 'sl * t-shamed' and insisted she hadn't done anything inappropriate when saying goodbye to her boyfriend, who she won't see again until Christmas.

"I calmly asked (the employee) to clarify why I couldn't converse with my partner while sitting on his knees and she reiterated there were children around and added," "you're disrespecting the parents here by straddling your boyfriend" "Ms. Nathan said.

Serah Nathan (pictured) said the customer service team Member response to the complaint made her feel 'powerless and frustrated'

Serah Nathan (pictured) said the customer service team Member response to the complaint made her feel 'powerless and frustrated'

Serah Nathan (pictured) said the customer service team Member response to the complaint made her feel 'powerless and frustrated'

'I felt simultaneously and sadly at the airport. I'm well aware that if I expressed emotion security would have been called and I could have missed my flight home. "

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She claims the Jetstar employee told her: "I doubt you'll be able to board your flight dressed like that."

A Jetstar spokesperson rejected the version of events, saying the company had no tolerance for discrimination to customers.

"We don't tolerate discrimination in any form and our teams dispute allegations, they were acting in this way," the spokesperson said.

Infuriated, Ms. Nathan later lodged a formal complaint to Jetstar online.

Ms. Nathan claims the experience went from bad to worse when she was sent through a photo of the outfit she was sent to the airport and the complaints officer was told by count that she was 'very beautiful'.

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"I have checked the photo and I think you are very beautiful, your boyfriend must be very lucky to have you," the response from Jetstar read.

The person then agreed with how ground staff handled the situation, and said such body language should be reserved for behind closed doors.

"I can understand that you were not engaging in a sexual activity, but then again. I believe that this child or body language must be done in a private place," the response read.

Jetstar told Daily Mail Australia the response was not standard procedure and that it is investigating the matter.

"We apologize to Serah for the manner in which the query was handled by our online customer service representative which fell well short of the standards we expect."

Ms. Nathan shared screenshots (pictured) or her conversation with a Jetstar team member where she was called 'beautiful' after sharing photos of herself and explaining the incident at the airport
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Ms. Nathan shared screenshots (pictured) or her conversation with a Jetstar team member where she was called 'beautiful' after sharing photos of herself and explaining the incident at the airport

Ms. Nathan shared screenshots (pictured) or her conversation with a Jetstar team member where she was called 'beautiful' after sharing photos of herself and explaining the incident at the airport

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