A McDonald’s worker has revealed why customers should never order from the chain’s McCafé machines.
The staff member claimed in a comment unearthed on Reddit that the machines are “routinely neglected” as employees are not trained to clean them properly, meaning the insides are often filled with “black soot.”
A viral TikTok video, with more than two million views, reposted the comment and dozens of people asked fast food workers which customers should never order at their restaurant.
The 31-response slideshow features three responses from McDonald’s workers.
“I work for McDonald’s and make sure everyone I care about never orders anything that comes out of the ‘McCafe’ machine as they are routinely neglected,” one user wrote in response to user @webaddiedhere.
A TikTok user known as @webaddieshere posted a video slideshow on May 14 showing comments made by a person claiming to be a McDonald’s employee in a Reddit post.
“Not only are staff not adequately trained in cleaning and maintenance, but at almost every McDonald’s I’ve had experience with, the managers in charge of training them don’t know everything either.”
The Reddit user, who worked at a McDonald’s in Alberta, added that the machines need “special brushes to clean,” but he hadn’t seen any of the restaurants “have the right ones.”
‘All McCafé drinks go through a terribly dirty machine. “We are talking about more than 5 inches of uncleaned liquid b******* that make up its internal parts,” they added.
It attracted responses from a user who claimed to be a McDonald’s employee in Canada and claimed that other beverage appliances were also not cleaned properly.
‘The smoothie machine is not cleaned every day. The beverage dispenser is rarely cleaned properly,” the commenter wrote.
The viral TikTok slideshow included comments made by Reddit users between six and ten years ago.
McDonald’s states on its website that it has implemented safety protocols in all of its restaurants.
“Everything we do includes strict food safety standards and protocols, from food sourcing, menu development, packaging and distribution to operating our restaurants,” the site states.
“We are embracing technology and working closely with our expert suppliers and partners to improve efficiency and reduce risk.”
The restaurant also stated in its Food safety page where members also share ‘knowledge internally’ through communication and training.
According to the alleged employee, the drinks that McDonald’s customers should never order are McCafé drinks that are made with the machine
A TikToker known as @blexican_shay83 went viral after discussing the truth behind some of McDonald’s pre-made products, one of them being chicken nuggets.
Since then, more McDonald’s workers have shared their own stories on TikTok about what it’s like to work at the fast-food restaurant chain.
A TikToker (@blexican_shay83) who works at McDonald’s posted a video in September 2023 about what the restaurant chain’s products look like before they are cooked.
The employee showed a package of 12 pre-made scrambled egg burgers, 10 pancakes and bags of egg sausage vegetable mix used for breakfast burritos.
According to the user, the only thing McDonald’s workers do with pre-made products is ‘nothing but heat them’.
Another pre-made McDonald’s product is Chicken Nuggetswhich are partially fried and quickly frozen before being sent to fast food chain restaurants.
