Massive change for Woolworths when Uber comes in to deliver groceries to their customers during the lockdown
There is a huge change in Woolworths online delivery as Uber comes in to deliver groceries to their customers during the lockdown
- Woolworths has partnered with Uber to increase home delivery capacity
- There is a spike in demand from people who want to avoid shopping malls during pandemics
- Three stores in Townsville have started the new service today, other cities will follow
- Older, disabled and quarantined customers are given priority the next day
- Here’s how you can help people affected by Covid-19
Uber has started delivering groceries for supermarket giant Woolworths under a new partnership to improve delivery services during the corona virus pandemic.
Shoppers who want to avoid the risk of visiting supermarkets during the virus stop have put a huge burden on supermarket delivery services.
Woolworths announced on Monday that it would offer thousands of additional weekly groceries through Uber.
Woolworths employs ‘personal shoppers’ (photo) to fulfill the orders. There has been a huge spike in demand for home delivery, which has led the retailer to seek partnerships
Uber teams up with Woolworths to deliver the groceries in a new partnership
Three Woolworths stores in Townsville began working with the company on Monday to expand into other cities in the coming weeks, Woolworths said on its website.
Shoppers place their orders through the Woolworths website or app.
Orders are then picked by Woolworths’ personal shoppers and packed in stores.
Orders are limited to 40 items and are delivered the next day.
It’s the second announcement within a week for the supermarket giant as it moves to keep up with the huge demand for home delivery services.
Woolworths announced last Wednesday that it would increase its supply capacity in Melbourne with a new sorting warehouse in the southeastern suburb of Notting Hill.
Sherpa and Drive Yello couriers have been brought in to deliver.
In turn, Sherpa and Drive Yello signed up over 5,000 delivery drivers to fill the service, Woolworths said on its website.
Annette Karantoni, e-commerce director at Woolworths, said partnerships are essential to scale up the retailer’s supply capacity.
“Demand for our home delivery service has grown at an unprecedented rate across Australia in recent months,” she said.
There are a maximum of 40 items and they are delivered the next day
Uber General Manager for Australia and New Zealand, Dom Taylor, said the move would bring additional income to Uber drivers.
CORONAVIRUS CASES IN AUSTRALIA: 6,719
New South Wales: 3,004
Western Australia: 549
South Australia: 438
Australian Capital Territory: 106
Northern Territory: 28
TOTAL CASES: 6,719
This partnership with Woolworths ensures that Australians have access to the essentials they need, quickly and without leaving their home. ”
The move comes a month after panic purchases from stripped-down Australian supermarket shelves of toilet paper, vitamins, hand sanitizer, and disinfectant caused some online orders to be canceled.
Woolworths has temporarily suspended both collection and delivery services due to the run on demand.
Priority is given to the elderly, people with disabilities or those in quarantine, who can know how to sign up by call 1800000610.
Woolworths says it has delivered goods to more than 300,000 vulnerable customers since mid-March.