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Marriott discloses the personal information of 5.2 MILLION guests who were exposed to a major data breach

Marriott discloses the personal information of 5.2 MILLION guests who were exposed to a major data breach

  • Marriot has announced that it has become the second data breach in two years
  • About 5.2 million guests were exposed during the event
  • Their names, account details and other details were requested
  • Login details of two employees at a franchise property have been given access to the information

Personal data of 5.2 million Marriot guests has been illegally accessed online in the hotel’s second major data breach in less than two years.

The company revealed on Tuesday that information may have included names, phone numbers, birthdays, loyalty information, and room preferences.

Marriot saw that an ‘unexpected amount’ of guest information was requested at the end of February with login details of two employees of a franchise property.

However, those notifications have since been turned down, while the group is helping authorities investigate to track down digital thieves.

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Personal information of 5.2 million Marriot guests has been illegally accessed online in the hotel's second major data breach in less than two years. The company revealed on Tuesday that information may include names, phone numbers, birthdays, loyalty information and room preferences

Personal details of 5.2 million Marriot guests have been illegally accessed online in the hotel’s second major data breach in less than two years.

“The company believes this activity started in mid-January 2020,” Marriot said in a statement.

“Upon discovery, the company confirmed that the credentials were turned off, promptly initiated an investigation, introduced increased monitoring and arranged resources to inform and assist guests.”

Marriott has also notified relevant authorities and is supporting their investigations.

This is the second time in less than two years that Marriot had to come forward about a massive data breach.

In November 2018, the company announced that data of 500 million guests may have been exposed to system violations for its Starwood portfolio that started in 2014.

Marriot saw that an 'unexpected amount' of guest information was requested at the end of February with login details of two employees of a franchise property. However, those registrations have since been disabled

Marriot saw that an 'unexpected amount' of guest information was requested at the end of February with login details of two employees of a franchise property. However, those registrations have since been disabled

Marriot saw that an ‘unexpected amount’ of guest information was requested at the end of February with login details of two employees of a franchise property. However, those registrations have since been disabled

The ‘data security incident’ has affected hotels including Trump Turnberry in Ayrshire, and Park Lane Sheraton Grand in London, Westbury Mayfair and Le Meridien Piccadilly.

The database stored information, including passport numbers, dates of birth, names, addresses and telephone numbers for 327 million guests.

According to Marriot, the recent data breach did not appear to contain credit card details, passport numbers or driver’s license details.

Marriott said on Tuesday that it has informed guests about the new data breach. The Bethesda, Maryland-based company offers affected guests free enrollment in a personal information-checking service for up to one year.

Marriott also remains committed to further strengthening its protection to detect and resolve such incidents in the future, the company said in a statement.

The group also noted that it has insurance, including cyber insurance, that is commensurate with the size and nature of its business, and the company is working with its insurers to assess coverage.

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