Centrelink suicide: mother with broken heart claims that her unemployed son, 22, killed his life after being told that he owed a $ 2000 debt
- Jarrad Madgwick had to deal with Centrelink six weeks before his death
- His mother believes that discovering a debt has led him to suicide
- She said she just wants the system to change so that nobody experiences the same
A mother pleaded with Centrelink to show more sympathy to those who contacted them, claiming that her son cost his life after being told that he owed $ 2,000.
Jarrad Madgwick, 22, spent six weeks with Centrelink regarding a Newstart claim he made and had two phone calls with them the day he died.
On 30 May he called them to find out why his claim was rejected, and Centrelink claimed it was because he had not provided a BSB number.
A second phone call seemed to resolve the problem and he was told that his Newstart claim would be approved.
Jarrad Madgwick, 22, spent six weeks with Centrelink regarding a Newstart claim he made and had two phone calls with them the day he died – and his mother claims a letter stating that he had a $ 2000 debt who led him to his own life
When Mr Madgwick logged into his MyGov account that afternoon, he found a letter informing him that he owed Centrelink $ 2,000.
His mother Kath told it nine.com.au that seeing the letter & # 39; threw him over the edge & # 39; and led him to take his own life.
& # 39; I am deeply concerned about the way he has been treated by Centrelink and have no doubt that the events with Centrelink on that day contributed enormously to making the ill-fated decision that evening, & # 39; Mrs. Madgwick said.
& # 39; Not having money for six weeks, he felt that he was putting pressure on me. He had no way of moving and he had to trust me. & # 39;
She said her son came to her that afternoon – upset because she believed his Newstart had been canceled and felt that he would never escape the guilt.
She said she had heard the conversation her son had with one of the Centrelink employees while the phone was on the speaker and said the man spoke rude and condescending to her son.
The Human Services Department General Manager Hank Jongen told Daily Mail Australia: & A young person taking his own life is a tragedy and we express our sincere condolences to the Jarrad family. We understand that Mrs. Madgwick mourns this terrible loss and we do not want to increase her misery at the moment.
The Human Services Department General Manager Hank Jongen said the staff had not told Mr. Madgwick that his Newstart would be canceled because of his fault, because the claim process is not working that way
& # 39; Jarrad was informed on May 28 that an assessment would result in a debt based on the information he provided. He was informed that we would call to discuss the outcome of the review and the next steps within 14 days. This call did not happen before Jarrad died.
& # 39; We understand there is speculation that after this phone call we advised Jarrad that he had a debt that would not pay his claim. This is not true.
& # 39; We do not want people to ever feel that they are in a situation of helplessness. Support and assistance is always available with us and a wide range of government and community services. We encourage anyone experiencing mental distress, or their concerned families or friends, to call 132 850 to talk to a social worker or to make an appointment to see one at an aid center.
Mrs. Madgwick said she just wants the system to change because she wants no one to go through what she's been through (stock)
She said she had tried to tell her son that Centrelink would not take Newstart from him and give him a payment plan, but he was sure he was right.
Mrs. Madgwick said that her son had deteriorated in mental health in the months prior to his death following a break and a forced dismissal for bullying.
She insisted that it was Centrelink's report that brought his problems to a head.
After Centrelink heard about Mr Madgwick's death, they canceled his debt, but his mother said it was too late.
She said she just wants the system to change because she doesn't want anyone going through what she's been through.
For confidential support, call the Lifeline 24-hour crisis support on 13 11 14 or Mensline 1300 789 978
. (TagsToTranslate) Dailymail (t) news