Katie Price fans were left furious after they received no orders or refunds from clothing brand JYY London.
The former glamor model, 45, has been promoting the brand on her Instagram and TikTok, as it is owned by Jeyda Yilmaz, a businesswoman friend of Katie.
However, customers were left up in arms after the brand failed to respond to their complaints about receiving a refund.
Fans began commenting on Katie’s posts, with one customer calling the lack of responses “embarrassing.”
talking to the suncustomer Suzanne hit Katie as she exclaimed.: ‘Katie is promoting this.
Katie Price has sparked outrage among furious fans by endorsing ‘disgraceful’ clothing brand JYY London.
The former glamor model, 45, has been promoting the brand on her Instagram and TikTok, as it is owned by Jeyda Yilmaz, a businesswoman friend of Katie.
‘The thing is, they are still answering queries about the clothing on social media… I reached out through all the different platforms and nothing.
‘It’s embarrassing. I contacted the bank and yesterday they considered it fraud and refunded my money.
MailOnline has contacted Katie’s representatives and JYY London for comment.
Customers also took to Trustpilot to express their frustrations, angrily writing: ‘If I could give 0 stars I would!’ Quality clothing. Totally wrong size sent. No response, no communication, I sent an email, a DM, a comment… all ignored.
‘You can’t give anything back… I guess they’re just paying for Katie Price’s surgery addictions… AVOID AT ALL COST.’
‘Shocking company! Don’t order these! I made that mistake! I wanted to return an item worth £80 and you only have 10 days to return it and you have to email to request the returns form.
‘Which I did at least 50 times with no response!! Now it’s too late and still no correspondence!! Email and Instagram!
‘So now I’m stuck with items I won’t use and won’t get my money back!!! NEVER ORDERS FROM THESE’.
One customer, Suzanne, hit Katie while exclaiming: ‘Katie is promoting this…’ It’s embarrassing. I contacted the bank and they classified it as fraud and refunded me yesterday.
Customers were left up in arms after the brand failed to respond to their complaints about receiving a refund, as they turned to Trust Pilot to vent their frustrations.
Katie has recently modeled several JYY London pieces on her Instagram while supporting her friend’s business.
‘I got a £10 lucky bag plus £5 shipping, I got 1 pair of charges which are marked down on the website for £5, that’s it!!!!!
“I sent them two emails with no response so I basically paid double for the same pair I could have bought for £5, disgraceful customer service.”
Katie has recently modeled several JYY London pieces on her Instagram while supporting her friend’s business.
Showing off a glimpse of her famous cleavage, the star wrapped up in a black winter coat with white stitched details and a pair of white cowboy boots in her most recent promotion for the brand.
Meanwhile, JYY London told The Sun in response to customer claims: ‘Some of our online items are pre-order; which means that people ask for them and we make them to order due to high demand and they sell out faster than we expected.
‘Online there are shipping dates of when people’s orders will be shipped and our customer service team is always working and responding to customer queries 7 days a week…
‘As a business you will receive complaints from time to time, however we have been in business for over 10 years and always take into account good or bad feedback.
“We offer exchanges and refunds on all items as this is our company policy within 30 days of delivering the items to the customer – these are UK rules which we strictly adhere to.”
