Jetstar passenger claims flight attendant called his family “terrorist-looking people” and kicked them off the flight after he requested an upgrade
- Indian family kicked off a flight
- The claim incident left them devastated
- Jetstar has denied the allegations made
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One father recalled the devastating moment when he and his entire family were thrown from a plane and his father was allegedly called a “terrorist looking person.”
Brisbane businessman Harry Singh and his family traveled to Bali to celebrate his daughter’s first birthday.
But her dream vacation was ruined after an alleged comment by a Jetstar cabin crew member toward her father, a claim the airline strongly denies.
“She said, get that terrorist-looking person off the plane now,” Singh told Seven News.
The alleged incident has also had a devastating impact on Mr Singh’s wife, Manka (pictured)
‘I had no words for it. I have been broken
Mr. Singh’s wife, Manka, recalled the same words.
She was so devastated by the ordeal that she has since returned to India.
“I don’t know if they welcome me there,” said Ms Singh.
‘It has completely changed the way I perceive my life in Australia.’
Singh also claimed he was yelled at by a supervisor in the airport terminal after he repeatedly asked for an upgrade to business class and a bassinet for his daughter on the flight.
“I challenge Jetstar to provide any evidence that my behavior was inappropriate.”
Jetstar has denied the allegations made by the family (file image)
Jetstar has denied the allegations and claimed the family was kicked off the flight for verbally abusing airline staff.
The airline also claims that the incident occurred last year and the passenger was not allowed to board after he repeatedly yelled insults and insults at our crew at the gate.
“Occasionally our crew need to make difficult decisions on the ground to avoid incidents in the air. This situation is an example of that,” a spokeswoman told Daily Mail Australia.
“The passenger and his family were denied boarding after verbally abusing our crew.
We categorically deny that it is due to any reason other than security.
“Our team was professional at all times and did not use the language of which they are accused.
“The safety of our passengers and crew is our highest priority and we have zero tolerance for any form of abusive or disruptive behaviour.
The airline added that the cot requested for Mr Singh’s daughter had not been reserved before the flight and was not available on the plane.
The businessman alleged that a Jetstar crew member called his family “terrorist-looking people” (file image of a Jetstar plane)
Jetstar’s latest saga comes days after police stormed a plane and shocked a passenger who failed to sit in their assigned seat.
Bolic Bet Malou, 30, was charged with disturbing the peace, assaulting a police officer and obstructing a public official after allegedly committing abuse on the flight.
He claims that he had received “consent” from another client to exchange so that he could move in with his wife and one-year-old son.