Jessica Chastain quickly deleted an angry social media post about a recent JetBlue flight after fans called her complaint “tone-deaf.”
The actress, 47, lashed out at X this week after receiving a refund for a malfunctioning ‘in-flight entertainment system’, but the posts soon began to spread on social media.
Some of her followers thought it was “mean” for someone of her wealth and stature, after she was seen asking for a higher payment for being a “loyal customer.”
He has since removed the update after receiving criticism from fans.
Jessica’s now-deleted post read: ‘Thank you @JetBlue for your $15.00 credit. My flight cost $1,500 and the credit is 1/100 of the money I paid you.’
Jessica Chastain quickly deleted an angry social media post about a recent JetBlue flight after fans called her complaint “tone-deaf” (pictured in July).
The actress, 47, lashed out at X this week after receiving a refund for a malfunctioning ‘in-flight entertainment system’, but the posts soon began to spread on social media.
She continued, “It’s weird that I paid that for their in-flight entertainment system that didn’t work during my 6-hour flight, but I guess it was worth it for this $15 credit.”
The post included a screenshot confirming she had received the credit, but a follow-up post showed her complaining that she should have received a larger credit than other customers who paid for cheaper tickets on the same flight.
In response to a post from JetBlue Account X, Jessica shared what appeared to be a screenshot of a conversation she had with a customer service representative.
After the actress was told that every person on the flight whose seatback TV didn’t work received a $15 refund, she advocated for a larger payout.
“I understand, but I spent $1,500 on the flight and so did my husband,” she wrote.
“There should be some flight credit or something since I have a TrueBlue account and have been a loyal customer.”
But the customer service representative reiterated that the airline would only pay $15 per person, regardless of flight loyalty status or the price of your ticket.
Jessica’s complaints on social media garnered negative reviews from other X users, with some saying her concerns were insignificant when many Americans had lost everything in last month’s Hurricane Helene and the current Hurricane Milton, which was downgraded to a post-tropical storm. on Thursday.
Some of her followers thought it was “petty” for someone of her wealth and stature, after she was seen asking for a higher payout for being a “loyal customer” (pictured in February in Los Angeles).
‘Read the room,’ wrote one impassive user.
But many others adopted more mocking and belittling tones.
“Jessica Chastain is so embarrassing,” one poster complained, while another jokingly asked why an Oscar winner like Chastain flew with JetBlue, since it originated as a low-cost airline.
Another person joked that “being upset with an airline and criticizing it on social media” made her “our modern Princess Di.”
Several of the comments mocking the actress noted that she was one of the few celebrities still using the site formerly known as Twitter to complain about brands, as many stars had abandoned the social media platform after Elon Musk acquired it. , and their efforts to turn blue checkmarks into a money-making operation has rendered them largely useless to celebrity users.
Some posters attributed the complaints to Jessica’s age.
“Jessica Chastain’s public argument with an airline on Twitter proves that no matter how much money you have, you will never stop being a millennial,” one complaint reads.
Writer Carrie Wittmer wondered if “the Twitter of the early 2010s (was) back or is it just Jessica Chastain?”
He has since removed the update after receiving criticism from fans. The post read: ‘Thank you @JetBlue for your $15.00 credit. My flight cost $1,500 and the credit is 1/100 of the money’
A screenshot of a customer service chat showed her apparently asking for more money because she was a rewards member of the airline.
Some users criticized Jessica for not “reading the room” and complaining about airline refunds when people were left homeless due to recent hurricanes; seen in April in Los Angeles
But other critics took a more derisive tone, such as one person who questioned why he flew JetBlue, which originated as a low-cost airline.
Another person joked that “being angry at an airline and attacking it on social media” turned Chastain into “our modern Princess Di.”
Several of the comments mocking the Zero Dark Thirty actress noted that she was one of the few celebrities still using the site formerly known as Twitter to complain about brands after Elon Musk acquired it and made verification essentially meaningless. sense.
One fan wrote that it was “incredibly funny and strange that someone of her level of fame would be tweeting like that, in 2024 no less,” while another wrote that Chastain was “keeping the art form alive” when she arrived. to complain to brands on social networks
Some posters attributed the complaints to Chastain’s age, citing it as a symptom of being a millennial or joking that ‘2010s Twitter’ was back.
Louis Peitzman joked, “Many of you would tweet exactly like Jessica Chastain if it were your level of fame.” I know it in my soul’
One X user joked that the controversy was a low priority by posting, “Have we gotten any updates on the Jessica Chastain/Jet Blue situation?”
But some users defended Chastain and supported her for trying to hold airlines accountable, since they are more likely to listen to her than the average traveler.
Louis Peitzman joked, “Many of you would tweet exactly like Jessica Chastain if it were your level of fame.” I know it in my soul.’
But some users defended Jessica and supported her for trying to hold airlines accountable, since they are more likely to listen to her than the average traveler.
“I think it’s good that a celebrity is complaining publicly,” one poster wrote. “Airlines have absolutely no responsibility when it comes to customer service, experience, or even basics like ARRIVING ON TIME.”
Since deleting his posts, he has not addressed the uproar they inspired.
