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John Nixon (left), owner of three locations in Jervis Bay, NSW, names complaining guests & # 39; f ** ktards & # 39 ;, monkeys and & # 39; oxygen thieves & # 39; in offensive responses to negative reviews

A motel owner who is tired of the complaining guests hurled them like & # 39; f ** ktards & # 39 ;, monkeys and & # 39; oxygen thieves & # 39; in dozens of offensive answers to online reviews.

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John Nixon, owner of three locations in Jervis Bay, NSW, also embarrassed unhappy customers and even mocked their performance in the bedroom.

The hotelier, tired of reactions to disgracing Basil Fawlty, also likes to give his guests nicknames such as & # 39; fatBiscuit lady & # 39 ;, & # 39; Lisie69er & # 39; and & # 39; Oversized & # 39 ;.

Nixon admitted that he sometimes & # 39; went a bit too far & # 39; but his colorful language was frustrated by unmanageable guests who took no responsibility.

John Nixon (left), owner of three locations in Jervis Bay, NSW, names complaining guests & # 39; f ** ktards & # 39 ;, monkeys and & # 39; oxygen thieves & # 39; in offensive responses to negative reviews

John Nixon (left), owner of three locations in Jervis Bay, NSW, names complaining guests & # 39; f ** ktards & # 39 ;, monkeys and & # 39; oxygen thieves & # 39; in offensive responses to negative reviews

His flagship is the Huskisson Beach Motel, about 50 meters from the beach in Huskisson, about a 2.5 hour drive south of Sydney

His flagship is the Huskisson Beach Motel, about 50 meters from the beach in Huskisson, about a 2.5 hour drive south of Sydney

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His flagship is the Huskisson Beach Motel, about 50 meters from the beach in Huskisson, about a 2.5 hour drive south of Sydney

& # 39; Nowadays everyone bows back because the customer must always be right & # 39 ;, he told Daily Mail Australia.

& # 39; It has reached a stage where young people get through and no one gets disciplined anymore, nobody cares, it's not their fault, it's always someone else's fault. & # 39;

Mr Nixon's flagship is the Huskisson Beach Motel, about 50 meters from the beach in Huskisson, about a 2.5-hour drive south of Sydney.

Rooms range from $ 300-700 per night, but prices can be reduced by half in the off season or if they are being renovated, or inflated during vacations.

Earlier this month, Nixon blamed the weight of a guest for his complaint to TripAdvisor about the room layout, nicknamed & # 39; Oversized & # 39 ;.

& # 39; Sorry that your stomach has blocked you from using the blinds, kettle, and toaster! Glad you and your family never come back, because you are banned from all properties in the area, "he wrote.

A photo submitted as part of a negative review of the motel with missing tiles in the shower
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A photo submitted as part of a negative review of the motel with missing tiles in the shower

A photo submitted as part of a negative review of the motel with missing tiles in the shower

Earlier this month, Nixon blamed the weight of a guest for his complaint on TripAdvisor about the room layout and called them & # 39; Oversized & # 39;

Earlier this month, Nixon blamed the weight of a guest for his complaint on TripAdvisor about the room layout and called them & # 39; Oversized & # 39;

Earlier this month, Nixon blamed the weight of a guest for his complaint on TripAdvisor about the room layout and called them & # 39; Oversized & # 39;

Mr. Nixon's answers invite a comparison with Basil Fawlty (left, played by John Cleese), who was notorious for eliminating guests in the classic British TV program Fawlty Towers

Mr. Nixon's answers invite a comparison with Basil Fawlty (left, played by John Cleese), who was notorious for eliminating guests in the classic British TV program Fawlty Towers

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Mr. Nixon's answers invite a comparison with Basil Fawlty (left, played by John Cleese), who was notorious for eliminating guests in the classic British TV program Fawlty Towers

Another woman claimed that she complained that there were no cookies in her room and was roughly told that her room had not been assigned any.

& # 39; My employees are highly trained in managing f ** ktards like you … Ps. We hope you have changed the same shirt that you wore for 3 days, because it was quite a job to deodorize the room once you were gone! & # 39; he answered.

Another guest in January said they were canceling their stay because their friend was sick and unable to make the trip.

Nixon called the guest & # 39; bsstoryteller & # 39; and accused them of lying about the disease when requesting the cancellation, which he refused.

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& # 39; That's why you take out travel insurance during your trip. Even they wouldn't pay your garbage story !! & # 39; He wrote.

& # 39; Also for future reference, most hotels and airlines have a non-refundable policy. It is a good idea to read this before you book.

& # 39; Maybe you are camping in a roadside car when this ongoing problem of friends going to the emergency or your pet budgie dies !! & # 39;

Rooms range from $ 300-700 per night, but prices can be reduced by half in the off season or if they are renovated and inflated during vacations

Rooms range from $ 300-700 per night, but prices can be reduced by half in the off season or if they are renovated and inflated during vacations

Rooms range from $ 300-700 per night, but prices can be reduced by half in the off season or if they are renovated and inflated during vacations

Another woman claimed that she complained that there were no cookies in her room and was roughly told that her room had not been assigned any.
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Another woman claimed that she complained that there were no cookies in her room and was roughly told that her room had not been assigned any.

Another woman claimed that she complained that there were no cookies in her room and was roughly told that her room had not been assigned any.

An environmentally friendly guest criticized the motel for using plastic bags of shampoo instead of refillable bottles and received this answer

An environmentally friendly guest criticized the motel for using plastic bags of shampoo instead of refillable bottles and received this answer

An environmentally friendly guest criticized the motel for using plastic bags of shampoo instead of refillable bottles and received this answer

In the same month, a guest complained that the bed was uncomfortable and the partner had to sleep on the floor.

& # 39; Hello Chrissiefatlips … An explanation of your partner sleeping on the floor is that you are just annoying! & # 39; he answered.

An environmentally conscious guest criticized the motel for using plastic bags of shampoo instead of refillable bottles.

Mr. Nixon fired back: & # 39; Too much time in the hands !! If you are so environmentally aware, bring your own soap, towel and sheets and wash them yourself, your oxygen thief!

& # 39; We are a small company, so maybe complain to some big multinationals !!! Foolish & # 39;

Another guest in 2017 complained that the German shepherd of a co-patron stinking on the balcony was left to believe.

Many reviews complained about disruptions due to ongoing renovations that Mr. Nixon said were being carried out slowly over several years
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Many reviews complained about disruptions due to ongoing renovations that Mr. Nixon said were being carried out slowly over several years

Many reviews complained about disruptions due to ongoing renovations that Mr. Nixon said were being carried out slowly over several years

A guest in 2017 complained that her room was not like the pictures she saw online, with & # 39; lumpy & # 39; pillows, tight bathrooms and rusted fridge and got this answer

A guest in 2017 complained that her room was not like the pictures she saw online, with & # 39; lumpy & # 39; pillows, tight bathrooms and rusted fridge and got this answer

A guest in 2017 complained that her room was not like the pictures she saw online, with & # 39; lumpy & # 39; pillows, tight bathrooms and rusted fridge and got this answer

& # 39; I am not sure which drugs you smoked that night because our policy is not pets on the property! & # 39; Mr. Nixon wrote.

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& # 39; Although your partner looked rather rough ….. I think that explains the poop on the balcony !! & # 39;

Nixon was just as diligent in answering messages on the motel's Facebook page.

A guest in 2017 complained that her room was not like the pictures she saw online, with & # 39; lumpy & # 39; pillows, tight bathrooms and rusted fridge.

& # 39; We only have brand-new queen-size beds that were crazy replaced last month & # 39 ;, he replied.

& # 39; Bathrooms are only 2 years old and unfortunately have not taken care of the larger person like you. Cushions are standard and photos are real! Suck it up, you fool! & # 39;

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Because the review was left on Facebook and not on TripAdvisor, other guests replied with disgust to Mr. Nixon's reply.

& # 39; Customers call idiots? Is that part of your service? Wow, & someone wrote.

& # 39; This guy is crazy. When assessments are given on his property, he insults the reviewer in the most bizarre ways. He said you were fat and not intelligent. He suggested that I was sexually inadequate, & another former guest said.

Nixon also owns Palm Beach Caravan Park at nearby Sanctuary Point and has the same repurchase policy as his motel

Nixon also owns Palm Beach Caravan Park at nearby Sanctuary Point and has the same repurchase policy as his motel

Nixon also owns Palm Beach Caravan Park at nearby Sanctuary Point and has the same repurchase policy as his motel

A group that stayed there remembered an argument about a loud party in the fireplace (photo). Mr. Nixon replied with a justified rebuke to the noisy campers, but could not resist adding an offensive remark

A group that stayed there remembered an argument about a loud party in the fireplace (photo). Mr. Nixon replied with a justified rebuke to the noisy campers, but could not resist adding an offensive remark

A group that stayed there remembered an argument about a loud party in the fireplace (photo). Mr. Nixon replied with a justified rebuke to the noisy campers, but could not resist adding an offensive remark

Many reviews complained about disruptions due to ongoing renovations that Mr. Nixon said were being carried out slowly over several years.

A group that stayed at Mr. Nixon's Palm Beach Caravan Park in nearby Sanctuary Point remembered an argument about a loud party.

Mr. Nixon replied with a justified rebuke to the noisy campers, but could not resist adding an offensive remark.

& # 39; Because you don't understand why we asked you to be quiet, you may have to go back to the zoo where your monkey's parents raised you & # 39 ;, he wrote.

His third property, Huskisson B&B, which also overlooks the beach, received quite a few negative reviews.

A man who paid $ 750 to stay two nights in January 2017, gave a negative rating and said he didn't think it was good value for money.

& # 39; The bungalows are new and well furnished, so I think you didn't satisfy your partner or date this weekend and that's why you (sic) are a bit sad, & # 39; wrote Mr Nixon.

& # 39; Bad reviews do not compensate for what you may miss (sic) below. & # 39;

His third property, Huskisson B&B, which also overlooks the beach, also received a fair share of the negative reviews

His third property, Huskisson B&B, which also overlooks the beach, also received a fair share of the negative reviews

His third property, Huskisson B&B, which also overlooks the beach, also received a fair share of the negative reviews

A man who paid $ 750 to stay for two nights in January 2017, gave a negative rating and said he thought it was not good value for money and received this answer

A man who paid $ 750 to stay for two nights in January 2017, gave a negative rating and said he thought it was not good value for money and received this answer

A man who paid $ 750 to stay for two nights in January 2017, gave a negative rating and said he thought it was not good value for money and received this answer

A year later, a couple complained that the room was infected with bed bugs, including photos of an insect and their bites, but Mr. Nixon said it was their fault.

& # 39; Nice try again with your tenacity to request a refund for an early check-out for whatever reason you had to leave & # 39 ;, he wrote.

& # 39; It's amazing how long people will go their own way! Again (sic) you are bitten by mosquitoes, sand flies or your own bed bug that you own, wherever the dirty place you come from, nobody believes your story!

& # 39; Ps hope the shelter you come from will pay close attention if you and you & # 39; critters & # 39;. & # 39;

A guest in 2016 claimed that Mr. Nixon abused his wife when the couple complained to the B&B reception about their room.

& # 39; J Nixon burst into a blind rage that swore wildly at my wife, used the F word and shouted at us that we are idiots and racist insults of choice to start, & # 39; he wrote.

Mr. Nixon replied that he accused the couple of being unable to please and told the man that & # 39; overdose with Viagra can have side effects & # 39 ;.

A year later, a couple complained that the room was contaminated with bed bugs, including photos of an insect and their bites, but Mr. Nixon said it was their fault

A year later, a couple complained that the room was contaminated with bed bugs, including photos of an insect and their bites, but Mr. Nixon said it was their fault

A year later, a couple complained that the room was contaminated with bed bugs, including photos of an insect and their bites, but Mr. Nixon said it was their fault

& # 39; Nice try again with your tenacity to want a refund for an early check-out for whatever reason you had to leave & # 39 ;, Mr. Nixon wrote

& # 39; Nice try again with your tenacity to want a refund for an early check-out for whatever reason you had to leave & # 39 ;, Mr. Nixon wrote

& # 39; Nice try again with your tenacity to want a refund for an early check-out for whatever reason you had to leave & # 39 ;, Mr. Nixon wrote

One of the bugs the couple claimed to have found in their room at Huskisson B&B

One of the bugs the couple claimed to have found in their room at Huskisson B&B

One of the bugs the couple claimed to have found in their room at Huskisson B&B

The response the couple received when they left a bad review and complained that there were bugs

The response the couple received when they left a bad review and complained that there were bugs

The response the couple received when they left a bad review and complained that there were bugs

Another complaint was answered: & # 39; We are glad that you and the thing that was on your side returned (below) the rock you came from and we will never see you again. & # 39;

In contrast to negative reviews, all positive reviews receive a polite response and offer the guest a 10 percent discount on his next stay.

Nixon said Daily Mail Australia was frustrated by bad guests who looked like reviews after he would not tolerate their behavior.

He said that many guests mistreated him when he pulled them to things like disturbing other guests by making too much noise late & late when he should be in bed.

& # 39; I tell them they've done the wrong thing and they have to admit it, honor their credibility and say it's not my fault, it's up to you, you've done this, & # 39; he said.

& # 39; Usually it's a very different story from what they tell on TripAdvisor, so I put them back in place and maybe they'll realize they've done the wrong thing, & # 39; he said.

& # 39; I sometimes take it too far, but I think it is retribution for some things that have happened and nobody else will pull them.

& # 39; But also, I let people come to the motel and tell me that they find the things I say very funny, because otherwise it has the balls to do it. & # 39;

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