Instagram is working again for some users after it malfunctioned for about 90 minutes on Sunday afternoon.
Users took to Twitter and other platforms not to hear that Meta Platform Inc.’s social media app. no longer worked. It is unclear whether it will work again for all users.
“We are aware that some people are having trouble accessing Instagram,” said a Meta spokesperson The Hollywood Reporter. “We are working to get everything back to normal as soon as possible and apologize for the inconvenience.”
On Twitter, ‘#instagramdown’, ‘My Instagram’, ‘Y’all Instagram’, ‘My IG’ and ‘Y’all IG’ were trending as a result of the issue. Downdetector.com, which monitors online outages in real time, shows that people started reporting the problem around 3 p.m. PT on Sunday, receiving users with messages like “Couldn’t load posts”, “Couldn’t refresh feed and “We’re very sorry, but something went wrong. Please try again” when you visit the app.
“The app is completely broken this time, my feed won’t refresh at all on any of my accounts,” one user wrote on Downdetector.com.
The app appeared to be working again around 4:30 PM PT, at least for some.
“THANK GOD,” wrote one user on Downdetector.com.
Updated 4:37 PM Sunday, May 21: Noticed that Instagram was working again for some users.
Updated 4:50 PM Sunday, May 21: Added the Meta statement.