Categories: Science

Instagram is DOWN: Users report their accounts being suspended amid mystery outage

Instagram is DOWN: Users report their accounts being suspended and losing followers amid mystery outage

  • According to DownDetector Instagram’s problems started at around 13:08 GMT
  • The outage is affecting users globally, with more than 4,000 problems logged
  • Users report their accounts are suspended but the reason for the issue is unclear

Instagram is having issues this afternoon, with reports of users having their accounts suspended. 

According to DownDetector, the problems started at around 13:08 GMT and are affecting users globally. 

While the reason for the outage remains unclear, several users have reported their accounts being suspended. 

Other users are reporting losing followers, potentially due to the suspended users being removed from follower counts. 

MailOnline has contacted Meta, the company that owns Instagram, for comment. 

Instagram is having issues this afternoon, with reports of users having their accounts suspended

So far, more than 4,000 issues have been logged on DownDetector, while more than 1,000 have been reported from users in the UK

‘Can anyone explain?’: MailOnline has contacted Meta, the company that owns Instagram, for comment 

Other users are reporting losing followers, potentially due to other users on the platform being suspended

So far, more than 4,000 issues have been logged on DownDetector, while more than 1,000 have been reported from users in the UK. 

MailOnline tried to access the app, and did not encounter any issues. 

However, users who are affected are being given the opportunity to appeal against their suspension, but when they do they see a mysterious black screen. 

Affected users are given the opportunity to appeal against their suspension, but when they do they see a mysterious black screen

Many users have taken to Twitter to discuss the problems they are encountering. 

One user wrote: ‘Ok soooo my account got banned for no reason, couldn’t appeal it and now my account is gone. & I’m not the only one.’

Another added: ‘My IG acct got suspended just NOW! So many tweets that their acct got suspended too! HELP US INSTAGRAM!’

And one joked: ‘Everyone checking in on Twitter when WhatsApp or Instagram or Facebook is down.’  

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MailOnline tried to access the app, and did not encounter any issues. However, others have taken to Twitter to discuss the problems they are encountering

Another user in West Virginia said: ‘Did anyone else’s Instagram just get suspended for no reason? And now Instagram won’t even bother to let you appeal it just gives you an error?’ 

Meanwhile, a Melbourne, Australia-based user said: ‘anyone else’s instagram just randomly crash after 30 seconds of using the app?’ 

Instagram is one of several platforms owned by Meta, the company owned by Mark Zuckerberg, along with WhatsApp and Facebook. 

Only last week, WhatsApp experienced a two-hour outage that left users globally unable to send or receive messages. 

BEST WHATSAPP ALTERNATIVES

If you’re considering deleting WhatsApp, you’ll be happy to hear that there are several alternative apps to choose from:

1. Telegram

With more than 400 million users, Telegram is one of the most popular WhatsApp alternatives. 

While it looks very similar to WhatsApp, what sets it apart is the fact that it gives the option to set messages to self-destruct after a given period of time, leaving no trace. 

Telegram also offers end-to-end encryption.

However, as a WhatsApp spokesperson pointed out, Telegram ‘does not offer end-to-end encryption by default so it’s not necessarily more secure than WhatsApp’.

2. Signal 

Signal is one of the most secure messaging apps, thanks to the fact that it is open-source. 

This means that the code for the app is publicly available to view, making it near-impossible for the app’s creators to sneak in any backdoors that could allow governments or hackers to spy on your messages.

3. iMessage

If you use an iPhone, you may consider simply switching to iMessage, Apple’s own messaging app. 

The app has a number of impressive features included no character limits, the ability to send pictures and videos, and of course Apple’s animated emoji feature, Animoji.

Unfortunately, iMessage is only available for iPhone users, so you’ll struggle to interact with anyone using an Android. 

4. Google Messages

Google’s answer to iMessage is Google Messages, an Android-only messaging service. 

The app replaces your standard SMS app, and integrates with all of Google’s apps and services, making it easy to share images or use Google Assistant. 

5. Facebook Messenger

If you were put off using WhatsApp due to its sharing of data with Facebook, Facebook Messenger may not be the best option for you.

However, the app offers a number of helpful features, including games, secret conversations and video calls. 

Jacky

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