Listen to the incredible moment that a nine-year-old girl calmly talks to paramedics during an emergency call after her grandfather collapses
- Girl, 9, remains calm and composed while her grandfather was in cardiac arrest
- Audio released from the calm of young Katie during the hectic triple-0
- Gave instructions and reassured her nan Janice when she breathed new life into husband Ken, 80
- Janice thanked telephone operator Tiago De Almeida for saving Ken's life
- Do you know Janice and the family? Email firstname.lastname@example.org
Incredible audio from a frantic triple-0 call has come to the fore from a brave, young girl who remained calm and positioned herself on the phone while her grandfather was in cardiac arrest.
Janice took care of her two young grandchildren 12 weeks ago when her husband Ken, 80, collapsed in the kitchen and ended up in cardiac arrest.
After choosing triple-0, a panicky Janice gave the phone to nineteen-year-old granddaughter Katie to talk to operator Tiago De Almeida while trying to revive her husband.
Katie & # 39; s seven-year-old brother rushed out to get help from neighbors.
Triple-0 call operator Tiago De Almeida described the calmness of young Katie as astonishing
NSW Ambulance has released the audio of the call as a calm and assembled Katie who received instructions from Mr. De Almeida while reassuring her distraught grandmother as she waited for the ambulance to arrive.
& # 39; Nanny, you just have to keep doing what you are doing, okay, & # 39; Katie heard her grandmother say during the telephone conversation.
Ken survived thanks to their efforts and is now recovering at home.
The Almeida described Katie & # 39; s calm during the traumatic ordeal as remarkable.
& # 39; When you call kids, it's amazing how receptive they are to the & # 39; instructions, he told Channel Nine & # 39; s Today Show on Thursday.
& # 39; She really helped the situation so well. She helped keep her nice and calm and said she had the door open for the crew and her brother was there at the same time. & # 39;
The NSW Ambulance call operations center takes thousands of triple-0 calls every year
The Almeida said it's never too early to teach children what to do in an emergency.
The fact that Ken's grandchildren knew what to do made a big difference in saving his life.
& # 39; Knowing the basic instructions, you know, something as small as knowing their address and knowing where to call if there is an emergency, & # 39 ;, said the Almeida.
& # 39; The most important thing is that an emergency responds quickly. This is exactly what happened in this situation.
& # 39; Everyone remained nice and calm. We found the ambulance as quickly as possible and the children knew what to do. It made a big difference. & # 39;
Tiago De Almeida said it is never too early to teach children what to do in an emergency
Kiss FM radio host Jackie O had collapsed to tears while listening to the hectic call live in the air on Wednesday.
The tears went on when Janice and the Almeida were raised live by telephone, so that she could thank the triple-0 operator.
& # 39; Thank you very much, because we realize that things like this only survive five percent & # 39 ;, Janice told him.
& # 39; Ken is that bracket thanks to your help and calmness. I still have my husband. & # 39;
Janice later told 2GB & # 39; s Ben Fordham that she is very proud of her grandchildren.
& # 39; People need to know that children, even in a crisis, can get instructions from an adult, & # 39; she said.
& # 39; These two children did very well. & # 39;
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