Amazon.com Inc must take better care of its employees, Jeff Bezos said Thursday in his last letter to shareholders as CEO of the online retail giant.
Bezos’s comments came just days after Amazon warehouse workers in Alabama voted against unionizing by a margin of more than two to one – a major win for the retailer that has fiercely opposed unionization for decades.
“While the voting results were skewed and our direct relationship with employees is strong, it is clear to me that we need a better vision of how we create value for employees,” Bezos, the world’s richest man, wrote in the letter.
“I think we should do better for our employees.”
Amazon, America’s second-largest private employer, has been criticized by some of its 800,000 employees for its harsh working conditions.
Bezos opposed that criticism in his letter, saying that the reports that the company’s employees were being treated “like robots” were false.
“We don’t set unreasonable performance goals. We set achievable performance goals that take into account employment and actual employee performance data, ”said Bezos.
Bezos, who is stepping down as CEO of the company he founded 27 years ago in 2021, said he planned to work on making Amazon’s workhouses safer in his new role as executive chairman.
Andy Jassy, head of the company’s Amazon Web Services cloud division, will take over as CEO.
By Uday Sampath