Mother spends $ 319 on bringing her ten-year-old IKEA dining table back to the store after discovering a little-known corporate policy
- Australian mother sold her old furniture to IKEA through their buy-back plan
- After not selling the items online for $ 250, the woman turned to IKEA for help
- She received a $ 319 harvest reward for her dining table and six chairs
- Other IKEA customers were shocked and enthusiastic about the program
An Australian mother revealed how she made $ 319 on her second-hand IKEA furniture after discovering a little-known policy.
The mother of two from Perth said she was trying to sell her nine-year-old dining table and six chairs on Gumtree for $ 250 – but hadn’t attracted any buyers.
But the woman came across IKEA’s ‘buy-back plan’, which allows shoppers to return their old items in exchange for store credit.
She eventually got $ 319 back after she turned to the Swedish furniture store.
By posting the Facebook group of IKEA Mums Australia, the Perth mother of two managed to return a dining table with six chairs (pictured above) and reaped a $ 319 benefit
“We’ve taken items back twice for IKEA to” buy back “and it’s great,” she said in the IKEA Mums Australia Facebook group.
“What a great idea. We took back this table and chairs yesterday and eventually received $ 319 credit! We couldn’t sell this at marketplace / Gumtree for $ 250. “
Although the woman has a dining table that is almost ten years old and the four-year-old sets of chairs, the store still accepted the second-hand items.
The news surprised other IKEA customers who did not know the concept existed.
“How have I never heard of this?” one said.
“I thought it was great too! We tried to sell one of the rocking chairs for $ 70. Took it to Ikea and they gave us $ 90 shopping credit! ‘another one added.
Although the woman had the dining table and chairs for nine years, the popular Swedish furniture store accepted the home accessories
ITEMS NOT INCLUDED IN THE RETURN OF IKEA
- Baby products
- Non-IKEA products
- Electrical devices
- Accessories for home furnishings
- Cabinets and accessories
- Outdoor furniture
- Mattresses and blankets
IKEA introduced this ‘buy-back and resell in store’ system in October last year with the incentive to offer further affordable options to customers and at the same time help the planet.
Although the policy of the scheme stipulates that furniture must be resold, it must be an IKEA product and certain items such as electronic devices, garden furniture and kitchens are excluded.
The initiative was launched after a one-year trial period at the Tempe Store in Sydney, where 1,600 pieces of furniture were returned.
David Hawthorn, sales manager at IKEA, said: “The receipt for the buy-back arrangement in Tempe has been so positive. To see that this service is now offered to IKEA customers at the national level, and perhaps one day around the world, is incredible and beyond what I could have imagined. “
The buy-back service is part of IKEA’s goal to have 100% climate-positive activities by 2030
With this new concept, IKEA expects 15,000 pieces of furniture to be saved from landfills.
Renea Robson from IKEA said: “This initiative is actually about IKEA trying to work with our customers to address the problem we have with unsustainable consumption.”
Refund cards can only be used for three years and items are inspected in the store before they are accepted by IKEA.
The general terms and conditions of IKEA for the scheme are: “The definitive bid price given by the IKEA employee is final and not open to negotiations.”
The service is part of the goal of IKEA to have 100% climate positions by 2030.