An iconic British indie band was forced to reschedule their festival appearance on Friday after missing their flight due to an IT outage from Crowdstrike.
Bombay Cycle Club were scheduled to perform at Poolbar Festival in Austria, but the global disruption caused by a Crowdstrike glitch resulted in their flight being cancelled.
The group, led by Jack Steadman and featuring Jamie MacColl on guitar, Ed Nash on bass and Suren de Saram on drums, took to their Instagram Story to break the news to fans.
They wrote: ‘Unfortunately our flights to get to tonight’s Poolbar Festival show were cancelled due to IT disruption.
‘The show will now take place this Sunday, July 21.
Bombay Cycle Club was forced to reschedule its appearance at Austria’s Poolbar Festival on Friday after missing its flight due to a Microsoft IT outage.
The group, fronted by Jack Steadman and featuring Jamie MacColl on guitar, Ed Nash on bass and Suren de Saram on drums, took to their Instagram Story to break the news to fans.
‘It will be an early bird show: doors open at 19:00 and we’ll start at 20:00. All tickets are still valid! Combined tickets are valid today and on Sunday.
‘Those who cannot attend the performance on Sunday can return their tickets at any advance ticket office. Tickets are already sold out, but refunds can be made at the box office.’
On the Poolbar Festival website a statement in German says that tickets for the show “remain valid” for the new date.
The statement added that “ticket holders who cannot attend on Sunday can return their tickets at any advance booking office.”
The rest say: ‘The show is sold out, there may be tickets left available at the box office.
‘We apologize to all fans for this inconvenience and look forward to another Bombay Bicycle Club show on Sunday.’
On Friday, a bug-ridden update to Microsoft software by a cybersecurity firm caused a global computer meltdown.
Shops, banks and travel agencies were affected and customers were unable to make card payments.
In its announcement, the Bombay Bicycle Club said it would perform on Sunday and that Friday tickets would be honored. Those unable to attend on Sunday would receive a refund.
The Microsoft technical glitch, described as “the most serious the world has ever seen”, has grounded flights, disrupted NHS services and even knocked out banks and retailers.
Crowdstrike said that while it has identified the cause of the issue, it “may take some time for systems to recover.”
The man in charge of the company lost almost £250m of his personal fortune after his firm admitted responsibility for the blackout that paralysed British airports.
George Kurtz is the co-founder and CEO of CrowdStrike, the Texas-based company that powers cybersecurity for some of the world’s leading global corporations and financial institutions.
But the company has issued a grovelling apology after a faulty update sent to Windows customers knocked out its systems in a “digital pandemic”, crippling airlines, airports, broadcasters, the NHS, rail services and investment platforms.
The blunder wiped £9bn off CrowdStrike’s value and $320m (£247m) off Kurtz’s personal wealth; he owns a five per cent stake in the company and the fall represents a loss of a tenth of his $3.4bn net worth.
Crowdstrike is reported to have a 24 percent share of the “endpoint security” market (offering software that protects corporate computers from external cyberattacks), meaning that hundreds of millions of computers were likely affected by the issue.
Mr Kurtz was initially criticised for his “corporate-speak” response to the incident, but later used a television interview to say he was “deeply sorry”, before warning it would take “some time” for systems to be fully restored.
The problem was caused by a “buggy” security update for Falcon, an antivirus product sold by the company that protects Microsoft Windows devices from cyberattacks.