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As a lifelong Oasis fan, I’m so happy that a reunion is finally happening after Liam and Noel Gallagher healed the rift that kept them from performing again.
I plan to attend at least one of the Oasis reunion concertsprobably at Wembley Stadium.
But I am concerned that the bad blood between the Gallagher brothers could resurface ahead of these 2025 shows, especially as it has been festering for years.
If I buy a ticket, can I take out insurance to protect me if the concerts are cancelled? I am going through difficult times financially and I have no doubt that these Oasis tickets will be very expensive.
Don’t look back in anger: Gallagher brothers Liam and Noel have reconciled after more than a decade of not speaking – but some fans fear the same thing could happen again.
This is Money’s Sam Barker responds: The Oasis reunion has created quite a stir. The news that the two Gallagher brothers have finally buried the hatchet has delighted Oasis fans, who plan to buy tickets as soon as they go on sale later this week.
But the reason for this frenzy is that Oasis has not performed live since 2009.
As you say, it’s natural to have concerns that the often volatile relationship between band members could lead to concerts planned for 2025 not happening.
The good news is that you are covered if these concerts are cancelled.
The bad news is that the refund will likely only be for the “selling price” of the ticket and not for any additional booking fees or other charges.
So far, these tickets are only sold through two websites: Ticketmaster and Gigs and Tours. Both sites charge a fee.
Both will refund your ticket price if an event is cancelled, as long as the tickets came from them and not a reseller or scalper.
However, Ticketmaster reserves the right not to refund any sales fees.
Ticketmaster’s terms and conditions for concert cancellations state that “service charges and order processing fees may not be refundable.”
Big night: But this reader is worried that Oasis reunion gigs could be cancelled.
These fees can be upwards of 10 per cent of the ‘retail price’ of a ticket. For example, a seated ticket to see Abba Voyage would cost £103.50 through Ticketmaster.
Ticketmaster then adds £9.50 in “item fees” and £2.95 in “order processing fee,” for a total of £12.45, adding 12 percent to the total cost that cannot be refunded.
Similarly, Gigs and Tours said booking fees and any transaction fees are “non-refundable” if the promoter cancels a gig, which would be the case with the Oasis example.
On a ticket to see comedian Peter Kay, which costs £74.55, Gigs and Tours would add a non-refundable transaction fee, although it would be a more wallet-friendly £2.25 fee.
Is concert insurance worth it?
Nowadays, when you buy a ticket to a concert, the website will often ask you if you want to purchase ticket insurance.
You should still get your money back if the concert is cancelled, regardless of whether you purchase this insurance or not.
The additional protection that insurance buys will usually cover you if you are unable to attend due to problems on your part, such as illness or a breakdown of your car.
Both Ticketmaster and Gigs and Tours offer protection against these types of mishaps for a fee. Ticketmaster uses insurance underwritten by Allianz, while Gigs and Tours uses Ticketplan, which is not technically insurance, but works in a very similar way.
These agreements have many exclusions, meaning there are many situations where you won’t get paid.
Ticketmaster insurance pays if you or a companion are too sick to attend, or if a family member becomes seriously ill, but you will need a doctor’s note stating this.
If a family member or any fellow concertgoer dies, the policy will take care of the payment.
The policy also covers things like missed concerts due to quarantines, car breakdowns, jury duty, public transportation disruptions and home emergencies.
It will not cover lost or stolen tickets, accommodation expenses or missed concerts due to pre-existing medical conditions, natural disasters and terrorist attacks.
Tickets purchased directly through Ticketmaster will also only be paid for, not if they are later resold.
Gigs and Tours does not exactly offer insurance to consumers.
Instead, it partners with a company called Ticketplan, which is not an insurer but works in a very similar way.
In exchange for a fee, Ticketplan’s Refund Promise, as the name suggests, reimburses customers for the cost of a ticket they can no longer use.
Ticketplan will pay for reasons such as unpredictable disruptions to public transport and accidents and illnesses for you, a travelling companion or a member of your family.
They will also reimburse you if your car breaks down, as long as they get a note from an official repair company like AA.
Other reasons for a refund include extreme weather conditions, theft, or being subpoenaed as a witness in court.
But it will not cover reasonably foreseeable disruptions, such as pre-announced transport strikes or not having enough time to get to the concert venue.
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