A woman was horrified to discover a strange metal object in a takeaway she ordered from Pizza Hut.
Amber, 24, from the United Kingdom, took unknownformerly known as Twitter, to share her experience after finding a mysterious item in the food she had ordered from the popular franchise.
In a post shared on Sunday, which now has more than two million views, the social media user took a photo of her cheese pizza; which revealed a metal rod baked into the bark.
Tagging the American food chain, Amber wrote: “Hey umm @pizzahutuk can you explain this?”
The contraption, which has hooks on both ends, covers almost the entire edge of a slice of pizza.
A woman was horrified to discover a strange metal object in a takeaway she ordered from Pizza Hut.
A close-up of the food shows the metal hook cooked into the pizza beneath a layer of cheese.
Another close-up of the problematic pizza shows the sharp edge of an object protruding from the edge of the crust.
Dozens of social media users took to the comments to offer their theories about what it could be, and the general consensus was that it came from a fixture inside the oven.
One poster believed the object was: “Part of the furnace belt,” adding that they had “worked for them years ago.”
Another suggested: ‘That’s part of the rotating oven belt. How that ended up inside the pizza is mind-blowing to me. I would definitely complain and take it to head office if necessary.’
A third agreed: “I worked at Pizza Hut for years…and you’re absolutely right…maybe they took the belt off to clean it and didn’t put the retaining bands back on.”
Concerned by the finding, another commenter wondered: “Yes, but how does this happen? They definitely didn’t do their job right.”
According to the social media user, he tried to seek help after finding the unwanted object baked into his dinner.
The sharp object, which has hooks on both ends, covers almost the entire edge of a pizza slice.
A close-up photo of the food shows the metal hook cooked into the pizza, beneath a layer of cheese.
The mystery object, which has a hook on both ends, covers almost the entire edge of a slice of pizza.
Dozens of social media users took advantage of the comments to offer their theories about what the object was, with the general consensus being that it came from an accessory inside the oven.
Responding to a user who commented “That’s crazy,” Amber wrote: “Isn’t that right? They didn’t even offer a refund, just a new pizza. How is that okay in the slightest?
In another response, Amber implied that she had been in contact with the restaurant. She wrote: ‘According to the manager they apparently don’t have metal in their kitchen?! hard to believe
One concerned commenter responded by writing: ‘Keep the metal and contact your local food safety organization. Long story short, the restaurant will have to undergo an inspection, I got a rusty screw and got a full refund and voucher. Considering that this is a chain, you may also be entitled to compensation.’
Another wondered: ‘How come this wasn’t found on the pizza before it was given to you?’
A Pizza Hut spokesperson said: “We are aware of this incident and are urgently investigating it.”
‘The health and safety of our customers is our top priority and we want to reassure all our customers that a thorough investigation is being carried out.
“We can confirm this is an isolated incident and we are in contact with the customer and franchise operator concerned.”
