Home Australia Hungry Jack’s Herston: A terrifying discovery at Hungry Jack’s burger joint by a Brisbane customer

Hungry Jack’s Herston: A terrifying discovery at Hungry Jack’s burger joint by a Brisbane customer

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A man posted about his raw chicken burger (pictured) that was served to him at a Brisbane Hungry Jacks on Sunday night

A Hungry Jack’s customer has expressed his disgust after finding a raw chicken fillet in his burger.

The man posted a picture on Reddit of the food he received at Hungry Jack’s Herston store in Brisbane on Sunday night.

The burger was cut in half to reveal raw chicken inside the bun, which also had mayonnaise and lettuce.

“I’m so glad my partner and I decided to share this Hungry Jack’s Fried Chicken Burger,” she captioned the photo.

“Pinker than pink. Hungry Jack’s Herston is spreading salmonella.”

The burger, which was described as “warm, beef-flavored Jell-O,” was free as part of the chain’s current UNO promotion.

“It went straight into the trash,” the customer added.

‘On the downside, I’m going to be very suspicious of all takeout chicken burgers from now on.’

A man posted about his raw chicken burger (pictured) that was served to him at a Brisbane Hungry Jacks on Sunday night

The man said he has since reported the raw burger to Queensland Health and Hungry Jacks (pictured is the raw chicken burger)

The man said he has since reported the raw burger to Queensland Health and Hungry Jacks (pictured is the raw chicken burger)

The photo sparked shock and anger among Australian fast food fans.

“Please report it. It’s enough to kill someone,” one pleaded.

Another: “Salmonella can be a big problem for some people.”

A third wrote: “I was hospitalised as a child for salmonella poisoning. It was horrible.”

Others were concerned about how the incident had happened in the first place.

“A new employee might press the wrong button on the fryer and when they pull it out, they think it’s cooked because the outside is dark,” one wrote.

Another added: ‘The staff probably accidentally pressed the chicken royale timer (two minutes and thirty seconds) instead of the JFC timer (nine minutes) on the air fryer.’

One sarcastically joked: “How could a 13-year-old chef make such a fundamental mistake?”

Another Brisbane customer said he had experienced similar food issues at the same Hungry Jack’s store.

“Herston is our closest location too and every time I’ve ordered from there it’s been absolute rubbish,” one woman said.

“Stale fries, tough and overcooked burgers, we’ve become a strictly no-HJ house,” she said.

Hungry Jack's contacted the customer and told them that food safety is their concern.

Hungry Jack’s has contacted the customer and told them that food safety is their “top priority” (Stock image of Hungry Jack’s restaurant sign)

The man who originally shared the photo has since reported it to both Queensland Health and Hungry Jack’s.

He said the restaurant’s district manager for the Brisbane store had contacted him and also believed it could be due to a fault with the cooking button.

“She mentioned what many people have said in this article: that the wrong button was probably pressed and the chicken was cooked too quickly,” she said.

A Hungry Jack’s spokesperson told Daily Mail Australia that food safety was the chain’s “top priority”.

“Hungry Jack’s has rigorous quality assurance processes and appropriate training systems in place,” they said.

‘Hungry Jack’s became aware of the complaint on Sunday evening and contacted the customer.’

People can become infected with salmonella by eating raw or undercooked food from infected animals, such as poultry, according to Health NSW.

Symptoms include headache, fever, stomach cramps, diarrhea, nausea and vomiting.

Symptoms usually begin between six and 72 hours after exposure to the bacteria and usually last between four and seven days.

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