A woman who advertises bassoons in her café, called Fanny & # 39; s, says that Google has removed the post – because it is & # 39; offensive & # 39; Was considered.
Jo Evans-Pring, 63, promoted her award-winning funky retro music dinner & # 39; Fanny & # 39; s Rest Stop Café & # 39; in Newport, Wales.
Confident technophobic Ms. Evans-Pring turned to friend Chris Barnbrook for help – and the couple set up a website, Facebook page – and even started paying for ads on Google.
Within just a few weeks, the mother of four discovered that her business sales were rising again.
Jo Evans-Pring (center), owner of Fanny & # 39; s Rest Stop in Newport, with members of her team (l through r) Amy, Louise, Kate and Chris and the fagot dish who caused their position to be aborted by Google
But one day after Mrs. Evans-Pring posted a picture of bassoons with peas and onion gravy on her website, she received an email from Google that said the ad had been removed.
In the email, Google quoted their content policy explaining that nothing was posted that could be interpreted as & # 39; inappropriate and offensive content & # 39 ;.
Mrs. Evans-Pring said she was absolutely shocked by what happened & # 39; and claims that & # 39; the world has gone completely crazy when people worry about it & # 39 ;.
She claimed: & # 39; People should spend their time dealing with real problems, not things like or the word & # 39; flicker & # 39; when selling that meal is hateful.
& # 39; There comes a time when companies have to reinvent themselves, and – after running the store for eight years – I decided it was one of those times.
& # 39; I am a complete technophobe, so I asked Chris to make sure that I would post things on the internet.
The self-proclaimed technophobic Mrs. Evans-Pring turned to friend Chris Barnbrook for help with advertising her business – and the couple set up a website and Facebook page – paying for ads on Google
& # 39; We have set up a website and a Facebook page to lure the locals to the cafe.
& # 39; Fanny is doing really well because of the internet campaign. We have noticed a major change in recent weeks.
Mensen People come from a little further away, because we pay for advertisements when they google for places to eat.
& # 39; They liked coming to Fanny & # 39; s because it is fun and retro.
& # 39; I placed an advertisement on the website for Fanny & # 39; s fagot with peas and onion gravy, a fairly traditional meal and one of my favorites, on the 27th.
& # 39; But the next day I received an email from Google stating that they had removed a message from us and then referred us to their content posting policies.
& # 39; I and Chris took a look and realized they had moved the fagot – and we couldn't think it was for any other reason than the word & # 39; flicker & # 39; inside. & # 39;
Google said the message was deleted – because it is & # 39; offensive & # 39; used to be
Fanny & # 39; s Rest Stop Café was even awarded a Certificate of Excellence 2019 prize and consistently scores four and a half stars on TripAdvisor.
Fagots is a traditional dish, long popular in the English Midlands and South and Middle Wales, made from minced meat and offal.
But the word & # 39; flicker & # 39; was misinterpreted by Google administrators to refer to the pejorative term abuse that refers to gay men.
Email from Mrs. Evans-Pring said: & # 39; Your message has been deleted.
& # 39; Recently a message has been removed from your company profile. Read our content policy to ensure that your messages create a positive experience for users. & # 39;
Google may unilaterally remove content that is considered inappropriate and offensive by its administrators – according to its content policy.
Their content page states: & # 39; Published content cannot promote hatred or incited violence against individuals or groups based on ethnic origin, religion, disability, gender, age, veteran status, sexual orientation, or gender identity.
& # 39; Content cannot be used to harass or harass individuals, including direct physical threats or disclosure of private information that could be used to perform implicit threats.
& # 39; Content that contains obscene, profane or offensive language or gestures.
& # 39; Images or videos & # 39; s published on this service may not contain nudity or sexual acts.
& # 39; Content should not contain blasphemy, terms that are sexually graphic and offensive, terms that are general signals for pedophilia, content that promotes pedophilia, bestiality, sexual violence, or content that escorts or other services that may be interpreted as sexual acts in in exchange for a fee.
& # 39; Links to adult content are not allowed. & # 39;
Chris said: & I thought it would be ideal to promote the cafe to the locals who may have never heard of Fanny & # 39; s Rest Stop Café.
& # 39; Because he was initially unaware of the power of Google and social media, Jo decided to invest a small amount in online promotion.
& # 39; This all worked very well and her business has been flourishing ever since.
& # 39; But after we posted the photo of the faggle dish, we received the Google email stating that they had removed the content.
& # 39; After reviewing their content policies, the only thing I could see was that it might be obscene, profane, or offensive.
& # 39; We thought it might be the word & # 39; flicker & # 39; was – what we found to be a bit ironic, because the café is called Fanny & # 39; s anyway.
& # 39; We were more amused here than anything, but we are a little worried about what this means for companies when words are guarded.
Mrs. Evans-Pring, who admits to find the line funny at first, has become furious with the decision and said: & We were completely sidelined to be honest.
& # 39; First we thought it was pretty funny. But in the end we are both angry with the decision.
& # 39; I associate the word & # 39; flicker & # 39; not really with something offensive, and yet someone has made a decision that affects my livelihood.
& # 39; Thinking of all the nasty things on the internet, why are they wasting their time with Fanny & # 39; s Rest Stop Café?
& # 39; We just ask – where does the world go to? & # 39;
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