Google apologizes after Photos error accidentally leaks private videos to strangers’ accounts
Google apologizes after the Photos error accidentally leaks users 'private videos into strangers' accounts
- The error uploaded private videos to other users' Google Photos accounts
- It affected users who backed accounts between November 21 and 25 last year
- Google says it doesn't know which videos are affected
- The company says that 0.01 percent of the billion users were affected
Google has admitted that an error in its Photos product caused some private videos to be sent to strangers.
According to the technology giant, the error affects users who tried to backup their photos between November 21 and 25 last year and caused & # 39; some videos in Google Photos (exported) incorrectly to files of unrelated users & # 39;
In a statement to 9to5GoogleThe company said that a technical problem could also have prevented previous backups from being completed and apologized for leaking videos in other people's accounts and apologized for any "inconvenience" caused by the problem.
"We are notifying people of an error that may have affected users who used Google Takeout to export their Google Photos content between November 21 and 25," the company told 9to5Google.
& # 39; These users may have received an incomplete file or videos, not photos, that were not of them. We solve the underlying problem and have conducted an in-depth analysis to help prevent this from happening again. We are very sorry that this happened.
In a Twitter thread by security researcher Jon Oberheide, follow-ups with Google suggest that the company does not fully know to what extent the accounts are affected by the error or which videos have been affected.
"They were asked for more information on what / how many videos were affected and with how many parts they were inadvertently shared," Oberheide wrote.
Google responded by saying, "Unfortunately, we cannot provide a complete list of impacted videos."
The error may not have affected relatively few users, but Google's indifference triggered alarms between security researchers and others (File photo)
According to 9to5Google, less than 0.01 percent of users were affected, although, as The Verge pointed out, Google Photos has one billion users worldwide.
The problem has been resolved according to Google, although it is still recommended to eliminate exports during the time of the error and create a new one.
As for videos that may have been accidentally uploaded to other people's accounts, users will have to wait for them to remain private.
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