Glitch from the website allows about 40,000 households to run the risk of fraud after buying a TV license
Amelia Murray for the daily mail
Households who have applied for a TV license between 29 August and 5 September are urged to check their bank statements for suspicious activities.
A technical update to the TV licensing website meant that customer information was vulnerable and meant that transactions carried out during the eight-day period were not as secure as they should have been.
According to a spokesperson, the problem did not affect debit and credit card transactions, but the names, addresses, e-mails, account numbers and sort codes of approximately 40,000 customers may have been compromised.
Households who have applied for a TV license between 29 August and 5 September are urged to check their bank statements for suspicious activities
The problem has been fixed and TV Licensing says there is no evidence of a cyber attack.
It says that the chance that someone gets access to information is small. But it is writing to customers who advise them to keep an eye on their bank accounts for unusual activities.
Opportunistic fraudsters can target customers by setting up TV licenses via e-mail or telephone.
If you are not sure, do not respond and call the TV license on 0300 555 0286 to check that all correspondence is authentic.
A TV Licensing spokesman says: "We are really sorry that this has happened, but we want to reassure customers that the risk is low and we have taken action to ensure that this does not happen again.
There is no evidence of any attack and we have found no evidence of unauthorized access to information. & # 39;
n If you are one of the affected customers, you can find more information at tvlicensing.co.uk/secure