Taxpayers could be forced to pay the payment for text messages sent to victims of forest fires – since it is revealed that Telstra is the one behind the bill.
Telstra CEO Andy Penn launched an attack on the Queensland Premier Annastacia Palaszczuk on Wednesday morning, calling her suggestion that the text messages should be free of charge as ridiculous & # 39; and & # 39; scandalous & # 39 ;.
Telstra sent more than 1.2 million emergency warnings to residents affected by the recent forest fires in Queensland under a commercial contract with the state government.
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Telstra CEO Andy Penn launched an attack on the Queensland Premier Annastacia Palaszczuk on Wednesday morning, calling her suggestion that the text messages should be free of charge as ridiculous & # 39; and & # 39; shameful & # 39;
Telstra sent more than 1.2 million alarm text warnings to residents affected by the recent forest fires in Queensland under a commercial contract with the state government
We provide the Queensland government with very important technology and telecommunications networks. At their request, we provide those services to them, so to assume that Telstra's responsibility to offer that for free is ridiculous, & # 39; said Penn Wednesday morning against ABC Radio.
We have set up the telecommunication infrastructure on the basis of contracts required by the Queensland government, at the request of the Queensland government, which of course costs money, so we are paid for it.
& # 39; How we get paid, that is the function of those commercial agreements agreed by the Queensland government, so if we come back later and say that we do not want to pay, that is disgraceful. & # 39;
Aussies are furious that Telstra makes money in times of need and suffering and use social media to share their anger.
One user wrote: & # 39; I get unlimited texts and call for $ 79 a month. The government can certainly close a deal, & while others said: & # 39; TELSTRA is disgusting and shameful. & # 39;
Mrs Palaszczuk believes that technology is simple and does not have to be expensive and that text messages are really community services, so that the government does not have to pay hundreds of thousands of dollars for the system.
Mrs Palaszczuk (left) is of the opinion that the technology is simple and does not have to be expensive and that the text messages are really a community service, so that the government does not have to pay hundreds of thousands of dollars for the system.
The Prime Minister has reminded Australia that it will escalate the issue and also notify Australian Prime Minister Scott Morrison at the Council of Australian Government (COAG) meeting in Adelaide on Wednesday.
Australians have seen this as a new opportunity to tread the prime minister on social media, with special attention to reminding the prime minister of the policy that they do not like.
& # 39; She has no money after the gilded toilets are installed in the new trains & # 39 ;, said a user.
Another user named Josh Brewer shared: "How much money has she wasted on changing the name of the hospital? How many additional civil servants with an insane wage of 15% super has she adopted since the elections? Wasting about money. & # 39;
Craig Crawford, emergency services minister, made it clear that the contract needs to be revised to ensure that taxpayers do not finance emergency services
Craig Crawford, Secretary of Emergency Services, made it clear that the contract needs to be revised to ensure that taxpayers do not finance emergency aid.
& # 39; We believe this should be a community service punishment from the federal government or from Telstra or a combination of both, but we do not believe taxpayers in a state have to pay for a commercial arrangement, & # 39; Crawford told ABC Radio.
& # 39; Telstra earns money with it and it is not appropriate that Telstra earn money from Queenslanders in times of need. & # 39;
"Telstra earns money here and it is not appropriate that Telstra earn money from Queenslanders in times of distress", said Crawford.
Other Telstra emergency services have recently been investigated.
In October, the telecommunications company was found to be in violation of ensuring that all triple-zero calls are made to the emergency call operators.
A network outage, lasting about nine hours, hampered Telstra's ability to conduct 1433 calls to the triple-zero emergency service operator on May 4, according to the Australian Communications and Media Authority (ACMA).
In October, the telecommunications company was declared in default to ensure that all 000 calls were made to the emergency call operators
ACMA commissioned Telstra to conduct an independent audit of compliance with its priority support obligations earlier in the year after the company was found in violation of helping customers with life-threatening medical conditions.
& # 39; The corrective direction is the result of a study of Telstra after two incidents in 2017, where customers with severe chronic conditions were unable to use their Telstra liner service, according to the ACMA.
• None of the customers were registered for priority assistance, but both made clear their serious health problems and their need for a working telephone service.
& # 39; In both cases, the customers have died. & # 39;
The audit was carried out on behalf of Telstra.