Angry Brits arrive at the Cyprus resort only to find it unrecognizable amid construction sites with gaping holes and frayed cables… “and the holiday rep was even wearing a helmet and high visibility vest.”
- Helen Milner, 56, had flown to Paphos, Cyprus with her partner Anthony.
- Bank clerk Helen claims the construction site dominated the local area.
- The supposed luxury hotel shows a maze of fences in a video recorded by her
A couple were stunned after arriving at their resort in Cyprus to find it unrecognizable amid major construction work.
Helen Milner, 56, had flown to Paphos, Cyprus with her partner Anthony for a week in the sun earlier this summer, only to be met with builders and heavy machinery instead.
She had booked the getaway through Jet2, who sent their representative to meet the couple at the site, wearing a helmet and high-visibility vest.
Bank employee Helen claims she and her partner had trouble getting to and from the main entrance to the Basilica holiday complex, with the construction site dominating the local area.
A video filmed by Helen shows the maze of fences that hotel guests had to navigate to get out of the luxury hotel.
A video filmed by Helen shows extensive construction work near the luxury hotel.
She claims that she and her partner had trouble getting to and from the main entrance of the Basilica holiday complex, with the construction site dominating the local area.
Helen films as she leaves the hotel and begins to meander down the gravel driveway that should serve as the main road in and out of the resort.
Builders in vests can be seen working all over the street, while bare cables can also be seen lying in the open next to deeply dug holes.
The exposed wires are located under a fence that would be easily accessible to members of the public, providing a less than idyllic view for the getaway.
As the video continues, a blue truck removes large swaths of rubble from the resort which is then riddled with a forklift preventing Helen from leaving the resort until it has passed.
Helen took to social media last week to share her frustration with the holiday, writing on Wednesday: “I don’t think I’ll be booking with Jet2 again after our Cyprus holiday, this is Paphos in June this year.”
“Our hotel is on this street, the Jet2 rep used to come in wearing a helmet and Hi-Vis.”
Her post received over 100 likes with hundreds of comments from people sharing Helen’s frustration.
Speaking today, Helen said: ‘My partner and I went to Cyprus in June this year, but we were quite surprised as we had been told there was work outside the hotel and it had taken a little longer than expected.
“They told us more like it was a broken water main or general road maintenance – the hotel itself was fine, we had a two bedroom apartment and it was fine but a bit dated.
Helen took to social media last week to share her frustration with the holiday, writing on Wednesday: “I don’t think I’ll be booking with Jet2 again after our Cyprus holiday, this is Paphos in June this year.” In the photo: Helen with her partner Anthony
“The exterior was much worse than what they had explained to us, but Jet2 rejected our complaint.
“They told us work was going on, but not that much or we wouldn’t even have gone to Paphos.”
Over a million British tourists visit Cyprus each year, which is by far the largest demographic of the country’s four million tourists.
After being contacted by MailOnline for comment, Jet2 has said it is investigating the incident.