A Frontier Airlines passenger forced an entire flight to deplane after she refused to comply with exit row instructions.
Video of the incident posted on social media shows the unidentified woman visibly angry at airline employees as other passengers begged her to get off the plane.
The woman continued to insist that she would not leave and was eventually escorted by police officers at Charlotte Douglas International Airport in North Carolina.
When she was taken out, all the passengers on board had gotten off while she was taken away in a police car.
For passengers seated in an exit row, the FAA requires that they read instructions and verbally perform the physical duties of assisting others in the event of an emergency.
An angry Frontier Airlines passenger (left) refused to get off the plane after failing to comply with exit row instructions and fighting with staff.
It is unclear exactly when this occurred, but video of the incident was posted on May 9.
DailyMail.com has contacted Frontier Airlines and Charlotte Douglas International Airport for confirmation.
A TikToker, travels with Tia, who recorded the fightexplained what happened during the altercation.
“This lady here, when she first got on the plane and recognized the exit row, she said, ‘Oh, I’m not going to save anyone. “If something happens, I’m going to save myself,” she said.
‘That was his attitude throughout the entire takeover process. And she already knew that something was about to explode when she had that attitude.
Video of the dramatic incident shows the woman with glasses, dressed in black, starting to argue with a flight attendant.
The passenger says, ‘Yes, she is talking to me, what’s the problem?’ him as he points towards another stewardess.
He asks the other stewardess: Why don’t you want to tell us your name? while the airline worker tries to talk to her.
As she places her drink on the floor of the plane, the flight attendant says, “If there’s going to be a problem…” before the woman cuts her off.
‘A problem? What is the problem?’ while the flight attendant explains what is expected of them in the exit row.
‘We don’t have any problem with that. We understand that we have to help people off the plane and help Betty White if something happens,” the passenger responds as she points to the other stewardess.
In the background you can hear the passengers laughing while the woman repeats: ‘What’s the problem? We agreed.’
The flight attendant walks away as the passenger continues: “You’re wasting your breath.” Are they going to take off this plane?
The passenger then puts her phone on the floor and mutters, “Get out of my fucking face,” as she grabs a snack and turns to the other flight attendant.
Did you ask him to accept? “You’re not doing your job,” the passenger says while the employee places her hand in front of the passenger’s face.
“You better get out of my face, that’s what you have to do, Betty,” the passenger says as she opens her snack.
The two then exchange more words before the Frontier assistant walks away.
The passenger begins to enjoy her meal while the people around her laugh and look around the plane.
‘Girl, do you relate? No,” the woman says before another employee approaches her.
With a piece of paper in his hand, the airline employee tries to talk to the upset woman and tells her: ‘They said you weren’t listening-‘.
The passenger interrupts her and says: ‘That lady came and asked us, we have witnesses, we all agreed!’
The employee then greets a flight attendant while the passenger adds, “Yes, because we all agreed.” Everyone can witness it.’
“And my grandson is getting off, leaving school, and his mom took a flight to Mexico, and I’m not getting off this plane,” the passenger continues before the captain makes an announcement over the loudspeaker.
Another clip then shows the angry passenger raising her voice at the employee and saying: “No, I mean, no, my grandson is four years old and he’s leaving school.”
The employee then heads to the front of the plane while the angry woman continues to fight and remains in her seat.
The captain then comes back on the speaker and says, ‘Ladies and gentlemen, we will be en route here shortly, we have to take care of this problem. Law enforcement will arrive.
The passenger then chats with other people around her and says, ‘He’s lying!’
A clip shows another Frontier employee, dressed in a neon green shirt and a dark hat, approaching the passenger.
“I’m going to ask you once again, kindly, to get off, otherwise we’re going to get off the plane and the police will come and escort you,” he says.
Now, with the cell phone to her ear, the agitated passenger says she is going to call her lawyer.
‘Because we didn’t do anything wrong and they asked us to agree and we did. We have a full team, staff, we have a full team,’ she says as she points to the people around her.
“Ma’am, I understand, but we’ll talk about it outside,” the employee responds.
“But what are they going to get out of us? My grandson is in Texas and leaves school at three o’clock.”
“Okay, I understand, but we have to get off the plane to talk about it,” the employee says.
With the phone still to her ear, the woman says, ‘Sir, no, that’s not legal. I’m going to call my lawyer,’ as the employee walks away from her.
The pilot then goes to his seat and tries to talk to her.
Eventually, handcuffed police officers escorted her off the plane as angry passengers watched from inside the airport after disembarking.
“You’re bothering everyone else,” the pilot tells him as the other passengers begin to riot.
The pilot and disgruntled passenger continue exchanging words as he points toward the front of the plane.
Soon, another passenger, dressed in a pearl-studded denim jacket, approaches the woman and tries to tell her to get off the plane.
“You’ll have to book another flight,” the passenger tells him.
The angry woman responds: ‘But my grandson!’
Another upset passenger chimes in: “You won’t get there anyway and neither will we if you don’t get off,” while others agree with her.
More passengers begin to get up and try to convince the woman to get off the plane while the woman continues to sit in her seat.
Finally, two police officers move down the aisle and approach the furious passenger.
She asks the pilot: ‘Are you arresting me?’
“I’m the pilot,” he responds as the police intervene.
A final clip shows frustrated passengers returning inside the airport while the woman is seen leaving the plane in handcuffs and escorted by several officers.
The video ends with her being escorted to a police car on the tarmac while her belongings are inspected.
It is unclear if the other passengers returned to the flight and reached their destination. It is also unclear if the woman was charged.
