The CEO of Frontier Airlines has claimed that able-bodied airline passengers have been taking advantage of wheelchair services to skip airport security boarding lines.
CEO Barry Biffle says he once saw about 20 people being wheeled out in wheelchairs and only three using them upon arrival.
‘There is massive and unbridled abuse of the special services. There are people who use wheelchair assistance and do not need it at all. “We’re healing a lot of people,” she said over lunch.
The CEO said illegal abuse can cost the airline between $30 and $35 each time a customer requests a wheelchair from the airlines.
It also creates unnecessary delays for other passengers who follow the rules and don’t cut the lines.
Frontier Airlines CEO Barry Biffle said able-bodied airline passengers have been taking advantage of wheelchair services to skip airport security boarding lines.
Under the Air Transportation Access Act of 1986, airlines must provide wheelchairs to passengers who need them.
The law was implemented to ensure that disabled people are not discriminated against while traveling.
Under the US Department of Transportation’s Airline Passenger Act. Declaration of rights of people with disabilitiesA disabled passenger is any person “with a physical or mental disability that permanently or temporarily affects a major life activity, such as walking, hearing, or breathing.”
Biffle maintains that people who misuse the service should be fined, similar to how they would be if they parked in disabled parking spaces.
Under the Air Transportation Access Act of 1986, airlines must provide wheelchairs to passengers who need them.
‘Everyone who needs it should be entitled to it, but if you park in a disabled space, your car will be towed and you will be fined.
“There should be the same penalty for abusing these services,” he said. CNBC.
Biffle’s remarks come the same weekend that millions of Americans plan to fly across the country.
The American Automobile Association (AAA) predicted the number of Memorial Day weekend travelers will be 3.51 million, up nearly 5 percent from last year’s figure.
However, for the 10 most stressful US airports ranked by StressFreeCarRental.com, This increase may not matter.
StressFreeCarRental.com created this year’s list by analyzing data from its rankings of the most popular U.S. airports to find the worst ones for travelers.
The website based its analysis on five factors: the number of passengers, the distance from a shopping area, the number of flight destinations, parking prices and the airport’s overall satisfaction score.
StressFreeCarRental.com created this list by analyzing data from its ranking of the most popular US airports to find the worst ones for travelers.
Chicago O’Hare International Airport is ranked the most stressful airport in the United States and is a major hub for American Airlines and United Airlines.
Chicago O’Hare International (ORD) in Illinois is ranked this year as the most stressful airport in the United States.
It is a major hub for American Airlines and United Airlines, which is headquartered in Chicago.
The airport is served by more than 40 airlines and offers travelers the option to book a non-stop flight to more than 200 destinations around the world.
CNN ranked Chicago O’Hare International as one of the 10 busiest airports in the world, accruing nearly 74 million passengers in 2023.
About 47,300 travelers leave ORD each day, and with more than 800,000 travelers booking flights from that airport from May 23 to 28, the number of passengers could be at least three times the usual daily total.