Ford stopped selling its Level 2 home chargers for the Mustang Mach-E after discovering some didn’t work, company says The edge
The problem, that was first reported by Automotive News, has to do with the wallbox chargers registering an error and stopping charging completely. Ford says there are no safety concerns, but it decided to stop selling the $ 800 home charging stations in late February until the issue is identified. Mach-E owners can still charge their electric Mustangs from 120V or 240V outlets at home or at public charging stations. (Owners who run into problems can call Ford at (800) 392-3673.)
Ford’s 48-amp Level 2 charger (officially called Ford Connected Charge Station) is able to bring back about 28 miles of range per hour in the Mustang Mach-E battery pack, about 13 miles more per hour than plugging into a 240V outlet. While some automakers that sell electric vehicles sell these chargers (which also require an installation process), there is a growing list of third-party options. According to the Automotive News report, some dealers are turning to Amazon in the meantime.
More than 4,000 Mustang Mach-E SUVs have been shipped to customers in North America to date, though the home charger issue isn’t the first hiccup in Ford’s rollout. Ford delayed shipping some of the first deliveries to do additional quality checks, and also recalled a few dozen that were already in the world due to loose subframe bolts.