Flight chaos at Heathrow while electronic departure screens leave FAIL causing staff to rely on whiteboards and cause delays and cancellations
- The UK’s busiest airport said an IT glitch was a failure at all terminals
- Shocked passengers stood in line for hours
- Photos of white signs with flight destinations and numbers are shared
Heathrow Airport has been thrown into chaos after electrical signs at all four terminals have failed, causing delays and cancellations.
The UK’s busiest airport said there were ‘technical problems’ and sent whiteboards with flight information written as a replacement.
Shocked passengers have described that they were in line for two hours and that there was no staff on social media.
The departure screens at Heathrow Airport have failed at all four terminals, the airport said
Employees are forced to send out whiteboards with flight destinations and times written on them as a replacement
Heathrow Airport told MailOnline: ‘We are experiencing technical problems at the airport and are working hard to resolve this.
‘We have deployed additional Heathrow colleagues in our terminals to guide customers to their gates. We apologize for the disruption and will continue to provide regular updates. ”
Holidaymakers trying to flee the UK for half the period and travelers have vented their frustration on social media.
One wrote: “IT down London Heathrow. All screens are black and nobody has an idea on which ports the flights are. “
Frustrated passengers have complained about a lack of staff at the airport
A second tweet: ‘There are no Heathrow colleagues to see and customer service is closed!
And a third said, “Computer systems at Heathrow. No electronic tickets allowed, delays and no flight information on screens … Oh Blighty … ‘
Photos of whiteboards with flight names and numbers are posted on social media.
Other passengers seem to be stuck on the asphalt. One wrote: ‘Flight BA461 arrived more than 30 minutes ago on the Heathrow asphalt.
‘Can we please moor with a terminal or send a bus to pick up your passengers and staff? This delay grows into unnecessary territory. “