LG issues urgent recall of energy system storage batteries in Australian homes due to fire risk
- Recall of storage batteries in solar panels
- Some caught fire and damaged homes
- Affected owners urged to take “urgent measures”
Homeowners with solar panels have been urgently warned to check their storage batteries after a major retailer revealed faults that could cause some of its products to overheat and catch fire.
LG Energy Solution Australia has recalled some of its home energy storage system (ESS) batteries, which are installed in residential solar systems, after some of them caught fire and caused damage to properties.
Currently known systems that may contain affected batteries include LG brand RESU systems, SolaX Power Station, SolaX X-Cabinet, Opal Storage, Redback SH5000, Red Earth Sunrise, Red Earth Drop Bear, Eguana Evolve, and VARTA Pulse Neo.
Home batteries in energy storage systems stored in solar panels have been recalled due to fire hazards (stock image)
Batteries allow homeowners to capture and store energy from solar panels.
The affected batteries are equipped with cells containing electrodes from all production batches manufactured from January 21, 2016 to March 28, 2017 and from September 14, 2018 to June 30, 2019.
The Australian Competition and Consumer Commission is calling on consumers to take “urgent action” and visit the LG ESS website to check if their batteries are affected.
“If a battery overheats, it can catch fire and cause injury, death, or property damage. Incidents have occurred which have caused material damage,” the ACCC said on Friday.
Homeowners with solar panels have been urged to urgently check their battery storage.
“If you have an affected battery and have not yet received remote diagnostic software or an on-site visit from a technician, please turn off the battery and contact LGESAU to schedule an on-site visit from a technician. a technician to install the diagnostic software.
“To minimize the risk of fire, please keep the battery turned off until the diagnostic software is installed. If you are unsure how to turn off your battery, please contact LGESAU for assistance.
Large traders, including AGL Energy and Energy Australia, sold the batteries to their customers.
Homeowners with LG Energy Solution Australia storage batteries are being urged to check them after the retailer revealed faults could cause some of its products to overheat and catch fire.