A couple who lost $ 100,000 in valuable assets after being placed in a raid on a warehouse, were initially told that they would not be compensated for their loss despite their insurance.
Craig Johnson and husband Norman Meader put their stuff in a storage facility when they moved from Goulburn to Albury in New South Wales earlier this month.
But a few weeks later they returned to the facility to discover that everything they owned was gone.
The couple made a desperate plea for help on social media.
Craig Johnson (photo right) and husband Norman Meader (photo left) placed their stuff in a storage facility when they moved from Goulburn to Albury in New South Wales earlier this month
& # 39; We found out that the storage space in Albury where we had stored all of our 20-year-old stuff until we went into our new home was robbed & # 39 ;, Mr. Meader wrote.
& # 39; We've lost almost everything – artwork, furniture, family items, even our wedding photos.
& # 39; The police can't do much and the insurance company has just told us they won't honor the claim … maybe someone sees these things in an art gallery or antique shop or garage sale or an opp store … everything help is appreciated. & # 39;
Johnson said the robbery was reported to PRDnationwide Albury facility managers, but was told that the theft of storage facilities was on the rise in the last six months, news.com.au reported.
He also said the couple reported that the case had been investigated by police and forensic investigations, sprinkled for fingerprints, and that the lock with bolt cutters or with a key appeared to have been removed.
But the couple (photo) returned to the facility a few weeks later to discover that everything they owned was gone.
But despite insuring the contents of their home for $ 140,000, insurance company NRMA initially rejected their claim.
& # 39; We had insured all our household effects at NRMA for $ 140,000 in recent years, but because we hadn't told them we had put it somewhere else, they said they didn't pay & said, "Johnson said.
The stolen goods include paintings by Australian artist Sandro Nocentini, rosewood furniture, crystal dinner sets, a 1920s family watch, carpets, clocks and 100-year-old heirlooms from Mr Meader's old farming family.
& # 39; The paintings are absolutely unique – there are nowhere else in the world, so hopefully someone ends up with them because you can't sell them and say they belonged to your grandmother or something, & # 39; said Johnson.
& # 39; We've lost pretty much everything – artwork, furniture, family pieces, even our wedding photo & # 39; s & # 39 ;, said Johnson (photo: a clock that was stolen)
The stolen goods (photo) include paintings by Australian artist Sandro Nocentini, rosewood furniture, crystal dinner sets, a 1920s family watch, carpets, clocks and 100-year-old heirlooms from Mr. Meader's old peasant family
Mr. Nocentini also called on social media to help the couple find their lost items, and offered a painted gift to anyone with information.
& # 39; Have you seen this work? & # 39; he asked on Instagram and told the story.
& # 39; Among all the missing things are also two works of art that I painted about 25 years ago. Dated 1996 – Anna in La Perouse … If you know anything about them, let me know.
& # 39; I would like to donate one of my small works to thank those who have provided us with the information that leads to the location and return of these paintings. & # 39;
Mr. Nocentini also called on social media to help the couple find their lost items, and offered a painted gift to anyone with information
Johnson has advised others not to place their assets anywhere without CCTV and always contact the insurance company to ensure that you are insured in the event of theft.
NRMA Insurance spokesperson, Tim Potter, told Daily Mail Australia that they understand that the loss of personal items can be painful for customers.
"It is important that we talk to our customers about the items they want to store and understand whether we can offer full or partial coverage," said Mr. Potter.
& # 39; There may be restrictions or exceptions for certain items that are stored outside the home.
& # 39; We have reviewed the claim and believe that we can provide coverage for a number of stolen items and we are now working it through with our customers. & # 39;
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