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Enraged after Woolworths bans cash payments at select Metro stores in Sydney and Melbourne

Woolworths prohibits cash payments in some stores – and furious shoppers claim the policy is illegal

  • Woolworths introduces a ban on cash payments in selected Metro stores
  • New policies that started Monday sparked outrage among some customers online
  • Woolworths assured that the cashless trial will not be extended to larger stores

A trial ban on cash transactions at selected Woolworths stores has sparked outrage among angry buyers who threatened to boycott the supermarket giant.

The retailer introduced the trial system this week at 11 Metro stores in Sydney and Melbourne, they say a faster and easier payment method for busy buyers.

“We’ve made some changes to how you can pay at this store,” the new policy sign reads.

‘Payments can now only be made by card. We no longer accept cash payments or offer cashout facilities. We apologize for any inconvenience. ‘

Shoppers were quick to express their disapproval after noticing the new signs.

Woolworths Metro Manly (pictured) on Sydney's Northern Beaches is one of 11 shops trying out the new cashless payment system

Woolworths Metro Manly (pictured) on Sydney’s Northern Beaches is one of 11 shops trying out the new cashless payment system

Some have threatened to boycott the retailer because of the trial policy.

“I personally wouldn’t shop there. I would take my money elsewhere, ‘said one woman on Woolworths’ Facebook page.

Another said: “As far as I know, cash is still legal tender in Australia. Do not accept cash. Don’t expect my business! ‘

Other customers asked for an explanation.

“Can you explain why this is necessary? And don’t say the virus – we all know that’s not the reason, ”one of them wrote.

The new trial, which started this week, caused a stir among shoppers, which threatened to boycott

The new trial, which started this week, caused a stir among shoppers, which threatened to boycott

The new trial, which started this week, caused a stir among shoppers, which threatened to boycott

Many buyers wondered if the trial policy was legal.

“Can they even do that? I’m pretty sure you can’t deny that someone wants to pay with cash because it is legal tender, ”someone wrote.

A Woolworths spokesperson assured buyers that there are no plans to extend the trial to larger supermarkets without cash.

“Cash remains an important payment option for many of our customers and will be offered as a payment form in all Woolworths supermarkets and most of our Metro stores,” he told Daily Mail Australia on Tuesday.

Woolworths assured that the cashless trial will not be implemented in larger supermarkets, including Sydney City Hall store (photo)

Woolworths assured that the cashless trial will not be implemented in larger supermarkets, including Sydney City Hall store (photo)

Woolworths assured that the cashless trial will not be implemented in larger supermarkets, including Sydney City Hall store (photo)

‘To make shopping for busy inner-city customers as seamless as possible, we only test card transactions in a small number of Metro stores in CBD locations. These stores have very few cash transactions. ‘

Affected Metro stores in the Sydney CBD include York and George Streets, along with Strawberry Hills, North Sydney and Manly.

Affected Melbourne CBD Metro store are Bourke St, Melbourne Central, Swanston St, Elizabeth St, Collins Square, Little Collins.

Payment options include Scan & Go, EFTPOS and credit card transactions.

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