EFTPOS charges surcharges in Australia: Mom’s fury as she is hit with a ‘ridiculous’ surcharge just for paying with her card

An Australian mother received a “ridiculous” surcharge (10% of her bill, or $7.80) just for using her Eftpos card at a popular beachfront restaurant.

Alera scanned a QR code on the table to order and pay for her birthday lunch at the Surfers Pavilion on the Gold Coast on Wednesday.

“I just got charged a $7.80 surcharge for using Eftpos,” he raged in a TikTok video.

‘Seriously, that’s probably too much!’

The Queensland woman said she reviewed the bill and thought it was a mistake, but was told it was a “processing fee” for simply paying electronically.

“I thought it was a mistake and they would look at us and give us a refund or a free drink, but the waiter said, ‘Oh no, that’s our Eftpos rate,'” he said. Yahoo Finance.

“If it was just me paying at the bar, I probably wouldn’t have thought about it and just tapped, but they emailed me the receipt and I was able to see it.”

Surcharges like this are likely to become more common in the future as Reserve Bank figures show cash usage is falling.

Cash is so unpopular that Reserve Bank Governor Michele Bullock warned last December that customers could struggle to find an ATM in the future.

The RBA also found that mobile technology has accelerated the transition to cashless transactions, especially for purchases under $50.

Daily Mail Australia has approached Surfers Pavilion for comment.