EasyJet issued a statement after Vicky Pattison revealed she had been banned from flying to her dream wedding venue in Italy after breaching passport rules.
The former reality star, 36, took to Instagram to fume over the airline turning her away from a flight on Sunday.
Vicky is set to marry her fiancé Ercan Ramadan in September and was due to travel to Italy this week to plan their nuptials, but was dramatically denied boarding due to her dog biting and slightly damaging her documentation.
An easyJet spokesperson told MailOnline: “We are sorry for Ms Pattison’s experience and the inconvenience caused. At easyJet, we work closely with the authorities and comply with their guidance to ensure the safety of all passengers and staff.
“Therefore, we cannot allow any passenger to travel on their scheduled flight with documentation damaged to such an extent that its authenticity is called into question.”
EasyJet issued a statement after Vicky Pattison, 36, revealed she had been banned from flying to her dream wedding venue in Italy after breaching passport rules.
The TV personality posted a photo of the top of her passport which had been chewed by her dog, while branding easyJet a “dream destroyer”.
The former reality star took to Instagram to rage at the airline after she was turned away from a flight on Sunday.
Before adding: ‘It is the passenger’s responsibility to have the appropriate documentation to travel.’
Vicky had taken to social media earlier in the day to say she was on her way home to “cry” after the ordeal.
Enraged, she wrote: “I thought we were going to see our wedding venue today, we were so excited…
‘I ran back from Newcastle, packed up at midnight last night, got into bed and slept for 3 hours… But I didn’t care because we were going to try our @ercan_ram menu.
“Only to be turned away by @easyiet staff… I’ve been traveling with my passport all year and no one has said anything, but I’ve definitely traveled a lot to be fair. Company policy is company policy and I get it, I get it. A little more than gutted, you know?
‘My wedding planner, her assistant, my florist, they’re all leaving… …XAnd I’m heading home… to cry a lot, I think.
“All the money wasted, how hard it was for me to get time off, how excited we were, how I wasted everyone’s time… I think I’m really sad.”
Sharing a photo of his passport, he added: “This is what was wrong with my passport for everyone asking, to be fair I don’t know if that’s really bad or not, just no one has ever told me.” It used to be… Milo’s cheeky little ass.
Vicky is set to marry her fiancé Ercan Ramadan in September and was due to travel to Italy this week to plan their nuptials, but was dramatically denied boarding due to her dog biting and slightly damaging her passport.
An easyJet spokesperson told MailOnline: “We are sorry for Ms Pattison’s experience and the inconvenience caused. At easyJet, we work closely with the authorities and comply with their guidance to ensure the safety of all passengers and staff (pictured with our fiancé Ercan)
Before adding: ‘It is the passenger’s responsibility to have the appropriate documentation to travel’
“Just think that instead of wasting my glamour, I’m going to take some new passport photos and then cry…”
Vicky concluded her series of posts with a screenshot of an online form that asked how her passport had been damaged.
Writing in the response box, “My dog bit my side a little,” she added in her caption to fans, “@easyjet destroyer of your dreams.”
An easyJet spokesperson said: “We are sorry for Ms Pattison’s experience and the inconvenience caused. At easyJet, we work closely with the authorities and comply with their guidance to ensure the safety of all passengers and staff.
“Therefore, we cannot allow any passenger to travel on their scheduled flight with documentation damaged to such an extent that its authenticity is called into question.
‘It is the passenger’s responsibility to have the appropriate documentation to travel.’
Vicky had taken to social media to say she was on her way home to ‘cry’ after the ordeal.
It comes after Vicky revealed her wedding day costs “the same price as a house” and she still doesn’t have enough money to fund her dream day.
She admitted that her celebrity wedding planner told her that her fund won’t even cover the flowers she wants.
speaking to Rock my weddingVicky admitted that despite trying to be a little sensible in places, she will be wearing four wedding dresses that day.
But she has limited certain luxuries and won’t spend money on the floral installation she had her eye on for the welcome dinner.
Vicky said: “I knew weddings were a big money business and like I say, it’s not my first rodeo in this space but everything is getting more and more expensive.”
“I was very surprised”.
“I don’t want to pay it for the next 10 years or remortgage my house for a wedding,” he added.
She admitted that at first she thought she was going to have the ‘wedding of the century’ but reality quickly set in when she realized the cost, despite having a healthy budget.
Unfortunately, her wedding planner revealed that what she wanted was impossible with her initial wedding fund.
After welcoming 300 guests for their engagement party on London’s 14 Hills, Vicky and Ercan decided to officially tie the knot at Marylebone Town Hall with 100 people in attendance.
They will then head to Italy for a welcome dinner, wedding ceremony and evening reception that has attracted 150 guests so far.
It comes after Vicky admitted her wedding day costs “the same price as a house” but she STILL doesn’t have enough budget for what she wants – despite buying FOUR wedding dresses.
The Geordie Shore star admitted her celebrity wedding planner told her her budget wouldn’t even cover the flowers she wants (pictured with fiancé Ercan).
Vicky joked that she will wear a sixties-inspired dress for her UK wedding and said she loves the short veil and big sunglasses.
The couple got engaged in the summer of 2019, when Ercan proposed on the beach in Dubai.
She popped the question with a stunning emerald-cut solitaire with a diamond band. British jeweler Rox predicted the piece would cost around £200,000.
Vicky and Ercan began dating shortly after she called off her engagement to ex-fiancé John Noble after he was filmed with a mystery woman in Dubai.
The couple were together for nine months before moving in together in 2019.
This marks Vicky’s third engagement, as she was also previously engaged to Ricci Guarnaccio after meeting on MTV’s Geordie Shore.
The couple split in 2013 after what Ricci called a “volatile” relationship filled with “constant fighting.”