Dymocks hack: Customers have warned that their personal information could have been leaked on the dark web after a potential data breach was detected.
Bookstore chain Dymocks has warned its customers of a possible data breach which could result in their personal information being leaked onto the dark web.
In an email sent Friday, the bookseller’s chief executive, Mark Newman, said a potential hack had been detected two days earlier.
“(On Wednesday), Dymocks became aware that an unauthorized party may have access to some of our customer records,” he told customers.
Bookstore chain Dymocks (pictured) has warned its customers of a possible data breach which could result in their personal information being leaked onto the dark web.
In an email sent on Friday, the bookseller’s chief executive, Mark Newman, said a potential hack had been detected two days earlier (file image).
Mr Newman said an investigation to assess what happened was launched as soon as the breach was detected.
“While our investigation is ongoing and in its early stages, our cybersecurity experts have found evidence of discussions regarding the availability of our clients’ records on the dark web,” he said.
The company said it did not know how many customers were affected and promised to update those affected as soon as it had more information.
Customers were warned that their email addresses, phone numbers, postal addresses, genders and dates of birth could be part of the stolen data.
Pictured is the email sent to customers whose personal information was potentially leaked.
Membership details were also potentially leaked.
Dymocks said customers’ financial information was not held by the company and was not at risk, but she apologized for the incident.
The company suggested customers keep an eye on their online accounts and consider changing their passwords to increase security.
AAP has contacted Dymocks for comment.