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Figures show that 1,520 of those with preventable conditions stayed in the hospital for more than 100 days. The report states that since 2013 there has been a 9 percent increase in emergency admissions due to preventable diseases [file photo]

Dr. Robot will see you now: Patients can be assessed via a computer according to a controversial plan to reduce pressure on frontline staff

  • Patients should be seen by the computer rather than by doctors for A&E initial assessments
  • Health heads say the & # 39; eTriage & # 39; control shortens waiting times and frees clinicians
  • The schedule was tested at an NHS Urgent Care Center in South London
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A&E patients can soon be assessed by a computer according to a controversial plan to reduce the pressure on frontline staff.

Instead of visiting physicians and nurses for initial assessments, patients are first asked to answer questions about their injury or illness on a tablet computer.

Health heads say the eTriage schedule, which has been tested at an NHS Urgent Care Center in South London, shortens waiting times and frees clinicians.

A&E patients can soon be assessed by a computer according to a controversial plan to reduce the pressure on frontline personnel [file photo]

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A&E patients can soon be assessed by a computer according to a controversial plan to reduce the pressure on frontline personnel [file photo]

And they claim it will put an end to a & # 39; first come, first served & # 39; system in the emergency departments and ensures that the most seriously ill are treated first.

According to the schedule, patients are asked a series of questions about their symptoms.

The process takes about four minutes on average, much less than the average consultation with a nurse from eight to ten minutes.

Following the trial at Queen Mary's Sidcup Urgent Care Center, where average A&E waiting times have been reduced to less than two hours, there are plans to use it in NHS Trusts that do not meet the four-hour standard of the government.

Instead of visiting physicians and nurses for initial assessments, patients are first asked to answer questions about their injury or illness on a tablet computer [file photo]

Instead of visiting physicians and nurses for initial assessments, patients are first asked to answer questions about their injury or illness on a tablet computer [file photo]

Instead of visiting physicians and nurses for initial assessments, patients are first asked to answer questions about their injury or illness on a tablet computer [file photo]

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But critics fear that replacing computers with people might reduce the quality of care.

They are also concerned about too much dependence on artificial intelligence. Professor Carrie MacEwen, president of the Academy of Medical Royal Colleges, representing 220,000 doctors, said: "Technological progress promises major improvements in the quality of patient care and will be vital to help us meet the ever-increasing demand to control.

& # 39; But we must always be careful and not think that computers can replace doctors and nurses. Those days are far away. & # 39;

Earlier this year, NHS bosses were convicted of encouraging patients to ask Alexa from Amazon for health advice instead of going to a doctor. Critics said it could lead to the failure to identify potentially deadly problems such as sepsis.

Dr. Murray Ellender, CEO of eTriage, said: "Digital triage gives priority to those who are most in need. This is much more efficient than the previous system, where patients were treated based on who comes first, served first. & # 39;

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Dr. Ellender added: "Face-to-face interaction is an integral part of the patient experience and eTriage ensures that patients' questions are answered much faster.

"This innovation saves resources and ensures that we continue to offer the highest standard of care to all patients."

Earlier this year, NHS bosses were convicted of encouraging patients to ask Alexa from Amazon for health advice instead of going to a doctor [file photo]

Earlier this year, NHS bosses were convicted of encouraging patients to ask Alexa from Amazon for health advice instead of going to a doctor [file photo]

Earlier this year, NHS bosses were convicted of encouraging patients to ask Alexa from Amazon for health advice instead of going to a doctor [file photo]

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